Firefox 25 crash after some minutes
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
After some minutes of using firefox, it crashs.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: firefox 25.0.1+
ProcVersionSign
Uname: Linux 3.11.0-13-generic x86_64
AddonCompatChec
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
BuildID: 20131115105349
Channel: Unavailable
Date: Mon Nov 25 14:00:50 2013
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2013-11-21 (3 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IpRoute:
default via 192.168.1.1 dev wlan0 proto static
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.50 metric 9
MarkForUpload: True
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=
RelatedPackageV
gnome-shell 3.8.4-0ubuntu5
totem-mozilla 3.8.2-0ubuntu1
rhythmbox-mozilla 2.99.1-0ubuntu1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
RunningIncompat
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 07/31/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.
dmi.board.name: 196F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 95.1A
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
newuser, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.
Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. _my_crash_ report. crash' where _my_crash_ report. crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/ _my_crash_ report. crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https:/ /bugs.launchpad .net/ubuntu/ +source/ apport/ +bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: crashdb. conf
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/
gksudo gedit /etc/apport/
and comment out the line:
'problem_types': ['Bug', 'Package'],
by changing it to:
# 'problem_types': ['Bug', 'Package'],
Save, close, and try to file the crash report again via: _my_crash_ report. crash
ubuntu-bug /var/crash/
Please follow https:/ /wiki.ubuntu. com/MozillaTeam /Bugs when you file this crash report so the necessary information is provided.
I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.
Thank you for your understanding.
Helpful bug reporting tips: /wiki.ubuntu. com/ReportingBu gs
https:/