Ubuntu
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With Dell XPS 12 model 9Q33, touchpad gets detected as PS/2 Generic Mouse

Bug #1253527 reported by Craig on 2013-11-21

This bug report is a duplicate of: Bug #1218973: [Dell XPS 12-9Q33] Touchpad not recognized. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

2 finger scrolling does not work in the touchpad. Finger scrolling in the touchscreen does not work either.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 4136 F.... pulseaudio
/dev/snd/controlC0: ubuntu 4136 F.... pulseaudio
CasperVersion: 1.336ubuntu1
Date: Thu Nov 21 07:10:00 2013
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
MachineType: Dell Inc. XPS 12-9Q33
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: XPS 12-9Q33
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/24/2013:svnDellInc.:pnXPS12-9Q33:pvrA03:rvnDellInc.:rnXPS12-9Q33:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 12-9Q33
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Craig (cuserk) wrote on 2013-11-21:

lspci_version.tar Edit (30.0 KiB, application/x-tar)
AlsaInfo.txt Edit (36.1 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (53.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (472 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (7.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (436 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (103 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.3 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (22.4 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (164 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (146.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (317.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (754.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-11-21: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2013-11-21:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-trusty/