[Sony VAIO SVT1313V1ES] USB 2.0 port not working

[Daniel W]

The Sony VAIO SVT1313V1ES laptop has a single USB 2.0 port and a single USB 3.0 port.

Tested booting Saucy as a live image on a USB device. When booting the live image, if the USB device is in the USB 2.0 port the boot process will proceed past GRUB. Switching the USB device to the USB 3.0 port will allow the boot to proceed to the desktop.

Tested with Saucy installed to disk.

Tested with amd64 kernel from: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-saucy/

Events were monitored using the 'udevadm monitor' command. In all cases inserting and removing a variety of USB 2.0 storage devices into the USB 2.0 port did not result in any events. Plugging same devices into the USB 3.0 port generated events.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: user 1461 F.... pulseaudio
Date: Wed Nov 20 18:04:31 2013
HibernationDevice: RESUME=UUID=01cb1468-53c4-4890-a0d4-47f54b2917b3
InstallationDate: Installed on 2013-11-20 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Sony Corporation SVT1313V1ES
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic.efi.signed root=UUID=c86e6abd-592e-437e-bd26-49cec8bba3a1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/14/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R1100D4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR1100D4:bd11/14/2012:svnSonyCorporation:pnSVT1313V1ES:pvrC9058GZX:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVT1313V1ES
dmi.product.version: C9058GZX
dmi.sys.vendor: Sony Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Was there a prior release that did not exhibit this bug?

[Daniel W (danielw-v)]

Testing with kernel v2.6.39.4 from:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.39.4-oneiric/

The problem does not occur. 'udevadm monitor' reports events for USB storage devices inserted into and removed from both ports.

Testing with kernel v3.0 from:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.0-oneiric/

The problem is back. 'udevadm montitor' only reports events for storage devices plugged into the USB 3.0 port. No events are observed for devices plugged into and removed from the USB 2.0 port.

Joseph, these kernels were applied to the saucy distribution installed. Did you want testing done against an earlier distribution and If so will running a live CD image be sufficient?

[Daniel W (danielw-v)]

Tested with kernel v3.13 from:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc2-trusty/

The problem still occurs. No events are observed for devices plugged into and removed from the single USb 2.0 port.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel