ubuntu-release-upgrader crashed in save() with UnicodeEncodeError: 'ascii' codec can't encode character u'\xfc' in position 103: ordinal not in range(128)

[Thomas]

update-manager -d

upgrade from 13.10 to 14.04

using Xfce-desktop

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.2
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
CrashDB: ubuntu
Date: Fri Nov 15 11:52:18 2013
InstallationDate: Installed on 2013-04-18 (210 days ago)
InstallationMedia: Xubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to saucy on 2013-11-15 (0 days ago)
VarLogDistupgradeAptlog:
 Log time: 2013-11-15 11:49:47.656500
 Log time: 2013-11-15 11:50:01.384293
VarLogDistupgradeTermlog:

[Brian Murray (brian-murray)]

If you have any files in your /etc/apt/sources.list.d/ other than the following can you please add it to the bug report? Thanks in advance.

./etc/apt/sources.list
./etc/apt/sources.list.d/
./etc/apt/sources.list.d/opera.list
./etc/apt/sources.list.d/google-chrome.list
./etc/apt/sources.list.d/opera.list.distUpgrade
./etc/apt/sources.list.d/google-chrome.list.distUpgrade
./etc/apt/sources.list.d/opera.list.save

[Thomas (steffens12345)]

Hi Brian

here are the files.

Thanks

BR Thomas

[Thomas (steffens12345)]

solved:

1. update-manager -d
2. after the crash, you have the actual /etc/apt/source.list (the new one)
3. sudo apt-get update, apt-get upgrade, apt-get dist-upgrade
4. after this and restart
 cat /etc/lsb-release :

DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty

5.
update-manager -> works
update-manger -d -> workd

thanks

Thomas

[Launchpad Janitor (janitor)]

[Expired for ubuntu-release-upgrader (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Arul (alarulrajan)]

The same issue affects when i tried to upgrade to 16.04 from 15.10 UbuntuGnome