10de:1056 [Lenovo ThinkPad T420s] Fails to boot using nvidia drivers

[Olli Helenius]

Booting a ThinkPad T420s with discrete graphics enabled in the causes a hang during the boot. The hang happens somewhere during udev startup, I think.

WORKAROUND: User kernel parameter:
pci=noacpi

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: olli 1732 F.... pulseaudio
 /dev/snd/controlC0: olli 1732 F.... pulseaudio
 /dev/snd/pcmC0D0p: olli 1732 F...m pulseaudio
Date: Mon Nov 11 12:08:47 2013
HibernationDevice: RESUME=UUID=99eff1be-4759-4df7-99d6-a91a4cf999ce
InstallationDate: Installed on 2013-10-19 (22 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 4174PEG
MarkForUpload: True
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=e773c67a-283e-4a5d-b1ab-6000e6926d63 ro quiet splash pci=noacpi
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/11/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8CET57WW (1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4174PEG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8CET57WW(1.37):bd04/11/2013:svnLENOVO:pn4174PEG:pvrThinkPadT420s:rvnLENOVO:rn4174PEG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4174PEG
dmi.product.version: ThinkPad T420s
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Olli Helenius (liff)]

BIOS upgraded to 1.38 but it didn't solve the problem.

# dmidecode -s bios-version
8CET58WW (1.38 )
# dmidecode -s bios-release-date
07/18/2013

[Olli Helenius (liff)]

I might be able to set up a T420s that you can SSH into, if that helps?

[penalvch (penalvch)]

Olli Helenius, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Olli Helenius (liff)]

Tested and confirmed with 3.12.0-031200.201311031935 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-saucy/

[Olli Helenius (liff)]

It did, as documented on #1007138. On older releases, the system would sometimes boot and sometimes not. #1007138 mentions hanging 9 out of 10 times but I think on raring it hung something like 1 out of 4. This is, of course, a very rough statistic.

On Saucy, it never seems to boot without pci=noacpi. Could be that if I spent a couple of hours just rebooting, it might work :)

[Olli Helenius (liff)]

Yes. Since 12.10, if I recall correctly.

[Olli Helenius (liff)]

I think 12.10 was the first version I installed on this laptop.

[penalvch (penalvch)]

Olli Helenius, for regression testing purposes, could you please test Lucid via http://old-releases.ubuntu.com/releases/lucid/ and advise to the results?

[Stefan Born (born-i)]

With Ubuntu 13.10 (3.11.0-15-generic) on a Lenovo T420 I encountered the same problem. Booting behaviour was erratic, it succeeded roughly every second or third time. The suggested workaround (kernel parameter pci=noacpi) works for the moment.

[penalvch (penalvch)]

Stefan Born, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]