Failure when trying to install MUTT

Bug #1250003 reported by Brian Slinger
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
postfix (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I tried to install MUTT from Software Centre. The installation procedure opened a messagebox which asked how I wanted to configure POSTFIX but the box was dead (possibly my ignorance was at fault). I could not TAB through the options nor could I TAB to the OK option. I am using Ubunto 13.10, downloaded from your website (I have no wat to know if the website forwarded the request to a mirror)

ProblemType: Package
DistroRelease: Ubuntu 13.10
Package: postfix (not installed)
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2.1
AptOrdering:
 postfix: Install
 postfix: Configure
Architecture: amd64
Date: Sun Nov 10 08:26:15 2013
ErrorMessage: subprocess new pre-installation script returned error exit status 5
InstallationDate: Installed on 2013-10-18 (23 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
SourcePackage: postfix
Title: package postfix (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 5
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Brian Slinger (brian-slinger-btinternet) wrote :
Revision history for this message
Serge Hallyn (serge-hallyn) wrote :

Thanks for taking the time to report this bug.

Could you please explain what you mean by "the box was dead"? Do you mean that the input box was not accepting keyboard input?

Could you please run

   sudo apt-get install -f

to try and complete the installation? If that doesn't work, then

  sudo dpkg-reconfigure postfix

may also work. Please let us know how that goes.

Changed in postfix (Ubuntu):
status: New → Incomplete
Revision history for this message
Brian Slinger (brian-slinger-btinternet) wrote : bug 1250003: Failure to install Post fix

Very many thanks for reply. Herewith screenshot of the result. Your remedy was successful. And I learned a command that may well be of great value in future

Please note that when I successfully reconfigured Postfix, I had little idea of what information to supply to answer the  questions but I will study the manuals etc. in my own time and edit as appropriate. For info, currently I read and write emails from the website/Firefox so there is no panic.
As regards what happened previously, I got the first screen but there was no way to make a selection or to press OK.

Regards and thanks again
Brian Slinger

/home/brian/Desktop/Screenshot-postfix

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for postfix (Ubuntu) because there has been no activity for 60 days.]

Changed in postfix (Ubuntu):
status: Incomplete → Expired
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