168c:0034 [Acer Aspire V3-551] Wireless dies out constantly on 13.10

Bug #1249086 reported by RedMirtle
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The wifi disconnects constantly. It can take an hour or five minutes. I originally used the normal Network Manager, case in which the connection i was connecting to would actually disappear from the list until i requested the Network to be disabled and enabled again. I changed to Wicd, following a suggestion in another report and the disappearance of the connection was fixed, though it would still disconnect.
Everytime the connection is about to drop, the computer laggs.
This problem began during Kernel 3.5. I used to boot to that in order to avoid it and the wifi worked flawelessly. Unfortunately with Salamander, that Kernel doesn't start the graphics properly (I get a funky X instead of a mouse pointer). After 3.5, I tried every kernel that was out as they were periodically updated, until 3.11, to no avail.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: leunar 1517 F.... pulseaudio
 /dev/snd/controlC0: leunar 1517 F.... pulseaudio
Date: Thu Nov 7 21:17:21 2013
InstallationDate: Installed on 2012-08-15 (449 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Acer Aspire V3-551
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=56817674-5aab-40c0-8e79-03a068408779 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-19 (19 days ago)
dmi.bios.date: 10/24/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.07
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VA50_CM
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.07:bd10/24/2012:svnAcer:pnAspireV3-551:pvrV1.07:rvnAcer:rnVA50_CM:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V3-551
dmi.product.version: V1.07
dmi.sys.vendor: Acer

Revision history for this message
RedMirtle (faceman8) wrote :
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: kernel-da-key needs-bisect
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
RedMirtle (faceman8) wrote : Re: Wireless dies out constantly on 13.10

Hey, I asked in private if I could make the system boot beyond the graphic card crashing at boot-up. In the meantime I'm unable to test the 3.12 kernel, system boots but not the graphic environment, i just get the X instead of the mouse pointer and all black.

tags: added: kernel-unable-to-test-upstream
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Thanks for testing the latest mainline kernel. Can you also test the latest upstream 3.11 stable kernel:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11.7-saucy/

Revision history for this message
RedMirtle (faceman8) wrote :

No Graphic Card for 3.11 either

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you follow the "Boot options" instructions on the following wiki to enable additional output on boot:

https://wiki.ubuntu.com/DebuggingKernelBoot

As mentioned on the wiki, it would be great if you can attach a log file which may have captured any messages you see. If you are unable to capture a log file, a digital photo will work just as well. As a last resort you can even copy messages down by hand.

Revision history for this message
penalvch (penalvch) wrote :

RedMirtle, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please just make a comment to this.

If reproducible in Trusty, could you please test the latest upstream kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc2-trusty/ and advise to the results?

description: updated
summary: - Wireless dies out constantly on 13.10
+ 168c:0034 [Acer Aspire V3-551] Wireless dies out constantly on 13.10
tags: added: latest-bios-1.07
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-wifi-debug
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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