[Acer Aspire 5733] suspend/resume failure

[wahab hakeem]

I've left my laptop sleeping and when i get back to it i get this bug

ProblemType: KernelOops
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-32-generic 3.8.0-32.47
ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
Uname: Linux 3.8.0-32-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hakeem 2131 F.... pulseaudio
Date: Sun Nov 3 09:04:50 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=5c740438-7d61-46ba-a724-d384750c2748
InstallationDate: Installed on 2013-04-08 (208 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
InterpreterPath: /usr/bin/python3.3
MachineType: Acer Aspire 5733
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=0376180d-a2c7-498a-908b-7d953631c0c9 ro quiet splash pcie_aspm=force acpi_backlight=vendor vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-32-generic N/A
 linux-backports-modules-3.8.0-32-generic N/A
 linux-firmware 1.106
SourcePackage: linux
Title: [Acer Aspire 5733] suspend/resume failure
UpgradeStatus: Upgraded to raring on 2013-05-12 (175 days ago)
UserGroups:

dmi.bios.date: 11/07/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5733
dmi.board.vendor: Acer
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.modalias: dmi:bvnAcer:bvrV1.07:bd11/07/2011:svnAcer:pnAspire5733:pvrV1.07:rvnAcer:rnAspire5733:rvrV1.07:cvnAcer:ct10:cvrV1.07:
dmi.product.name: Aspire 5733
dmi.product.version: V1.07
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

wahab hakeem, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (v1.10). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Ville Ranki (ville-ranki)]

I am getting this exactly same error on HP Elitebook 8540p / Ubuntu 13.10, often multiple times per boot. I don't even use suspend - it happens on a regular startup.

Should i change the description to be more generic? Do you require more info?

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
68CVD Ver. F.0F
03/09/2011

[penalvch (penalvch)]

Ville Ranki, so your hardware may be tracked, could you please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]