Opening a dialog from the menu bar freezes Polly

Bug #1247504 reported by Dmitry Gutov
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Polly
Won't Fix
Undecided
Unassigned

Bug Description

1. File -> Search...
2. Maybe input something.
3. Click OK or (!) Cancel, or even clik on the red "x" at the top of the dialog,
4. The action above makes no difference, Polly freezes.

Ubuntu 13.10, Polly 0.93.11 (pre-alpha 3.11).

Revision history for this message
Conscious User (conscioususer) wrote :

Working perfectly fine on my fresh install of Ubuntu 13.10.

Changed in polly:
status: New → Invalid
Revision history for this message
Dmitry Gutov (dgutov) wrote :

So, no troubleshooting tips, nothing?

Am I supposed to nuke my system and install it afresh to get Polly working?

Revision history for this message
Conscious User (conscioususer) wrote :

Sorry for the excessively short response.

Since I couldn't reproduce, nobody else reported anything similar, and you mentioned no useful error messages or terminal output, a harsh issue like freezing is likely to be on one of your underlying libraries or a corrupt installation, not Polly itself.

I can try to help you, but if the issue does not seem to be on Polly itself, this bug report is not an adequate media. If you want troubleshooting tips, try reaching me on Twitter, for example.

Revision history for this message
Dmitry Gutov (dgutov) wrote :

Here's a data point: the search dialog only freezes when it was opened using the mouse, from the File menu.

If I open it with Ctrl+F, it behaves as expected.

If I press Alt+F, then navigate to the "Search..." item with arrow keys and press Enter, it still works fine.

Revision history for this message
Conscious User (conscioususer) wrote :

Marking as incomplete, since I cannot reproduce but cannot be 100% sure the issue is not on Polly either.

Changed in polly:
status: Invalid → Incomplete
Revision history for this message
Conscious User (conscioususer) wrote :

The good news is that I was able to reproduce this.

The bad news is that it seems to happen on ALL dialogs that can be opened from the menubar, not just search. Happens with Create List, for example.

It seems to be exclusive to the Unity window manager and I couldn't find a workaround yet.

Changed in polly:
status: Incomplete → Confirmed
summary: - Search dialog freezes Polly
+ Opening a dialog from the menu bar freezes Polly
Revision history for this message
Dmitry Gutov (dgutov) wrote :

Finally tried it with Unity, eh?

> The bad news is that it seems to happen on ALL dialogs that can be opened from the menubar, not just search.

Doesn't happen with "proper" windows opened this way, though. For instance, Help -> About, Edit -> Add new account and Edit -> Preferences. IOW, only modal dialogs are affected.

Revision history for this message
Conscious User (conscioususer) wrote :

I tried with Unity ever since my first reply, but the issue only appeared after the latest updates.

To be honest, if I don't find an easy workaround I might not bother at all. I don't use Ubuntu anymore, I have little to no interest in the direction it is going, and I'm getting tired of wasting time and code to add fixes for Ubuntu-exclusive issues.

Changed in polly:
status: Confirmed → Won't Fix
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