Lenovo G700 - Screen gets dark after startup

Bug #1247464 reported by Franz Altmüller
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

I have a lenovo g700-notebook. i installed ubuntu 13.10. on monday. It was very tricky. On startup with Ubuntu-Install-USB-Stick after aprox. 30 secs. the screen got dark. I didn't know whats going on. so i tried starting several times. At least i mentioned that the brightness was at minimum (screen dark). The brightness-key allows to darken the screen absolutely, so you dont see what happens. At least i'd like to save the screen-brightness, but i'm unable to do this. On startup the brightness is always on 'dark'-mode and i have to brighten up the screen.

WORKAROUND: Increase brightness via F12.

---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: franz 1864 F.... pulseaudio
 /dev/snd/controlC1: franz 1864 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=8558744e-de55-4cf4-80c0-01958b60b9dc
InstallationDate: Installed on 2013-10-30 (3 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 20251
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=c4c3b383-0f77-4f5b-a1a7-10bc6016da2d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-12-generic N/A
 linux-backports-modules-3.11.0-12-generic N/A
 linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/25/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 7ACN24WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: G700
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G700
dmi.modalias: dmi:bvnLENOVO:bvr7ACN24WW:bd06/25/2013:svnLENOVO:pn20251:pvrLenovoG700:rvnLENOVO:rnG700:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoG700:
dmi.product.name: 20251
dmi.product.version: Lenovo G700
dmi.sys.vendor: LENOVO

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1247464

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Franz Altmüller (franz-altm) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected saucy
description: updated
Revision history for this message
Franz Altmüller (franz-altm) wrote : BootDmesg.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : CRDA.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : IwConfig.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : Lspci.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : Lsusb.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : ProcModules.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : PulseList.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : RfKill.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : UdevDb.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : UdevLog.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote : WifiSyslog.txt

apport information

Revision history for this message
Franz Altmüller (franz-altm) wrote :

The requested action could not be performed!
Terminal-Output:
(process:5529): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
dpkg-query: Kein Paket gefunden, das auf linux passt

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Franz Altmüller,could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-7acn24ww
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Franz Altmüller (franz-altm) wrote :

Hello Christopher,
 this is not a real 'bug' because there is no problem with it. But you should consider, that the initial state of screen-brightness should not be on 'minimum' as on newer lenovo-notbooks the minimum is 'darkness':

best regards
frank

penalvch (penalvch)
Changed in linux (Ubuntu):
importance: Medium → Low
description: updated
Revision history for this message
Franz Altmüller (franz-altm) wrote :

The new kernel 3.11.0-15 solved this problem

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.