Evolution 3.6.4 bug can not send or recieve since BT Mail ONLY30913

[Londonman]

I have been using Evolution 2.12.1 for a few months on Ubuntu 7.1 without any problems. Suddenly, after a few days of a suspiciously empty inbox, I went to my server (imap.gmail.com) and found that Evolution has stopped receiving mail from my gmail account.

When I press the Send/Receive button in Evolution, I get no error messages. The Send/Receive message pops up like normal and has the usual download bar. When the message says "complete" and closes, there is no new mail in my inbox or any other Evolution folder. Also, I found I can still send email from Evolution through my server without any problems.

Prior to this problem, I did nothing out of the ordinary. I did not change any mail/server preferences in either my gmail or Evolution account. I did not change any internet or power preferences on my computer.

Curious to see where the problem originated, I installed Thunderbird and set Thunderbird up to send/receive mail from my server. I found that I had absolutely no problems receiving email with Thunderbird, including email I have received since. Therefore, I believe that the problem lies with in the Evolution program itself.

Before I send a "Bug Report," I was curious as to what others in the Ubuntu community think of this problem, and if anyone has any ideas about what possibly has gone wrong.

[Londonman (londonman100)]

Hi Guys.
I have been experiencing a few problems with Evolution Since 30th September2013 i have not been able to send or receive emails through BT- i know Bt has made some changes to there servers.
Nevertheless i am unable to receive any of my BT account emails, any ides as to why this is? and how i can resolve the problem.

I have checked the POP and SMTP no issue there
However unable to access the changing of my password is the only thing i have not changed
I have deleted Evolution and reinstalled it – still no go.

In addition since upgrading to Zorin 7 i have not been able to receive audiobale sound notification from evolution.

Can anyone help with these issues please

[gf (gf-interlinks-deactivatedaccount)]

Hello Londonman,
Thank you for submitting this bug and reporting a problem with Evolution. You made this bug report in 2013 and there have been several versions of Ubuntu and Evolution since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect 1246444
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Evolution better.
G

[Launchpad Janitor (janitor)]

[Expired for evolution (Ubuntu) because there has been no activity for 60 days.]