aMSN won't load; says "Loading TkCximage failed..."

[NoahY]

Binary package hint: amsn

Using the latest Gutsy, installed aMSN from the channel. Open aMSN and get the following dialog:

Loading TkCximage failed. This module is need to run aMSN. Please compile aMSN first, instructions on how to compile are located in the file Install.

Uninstall, reinstall, no go. It's 0.97RC1 from the channel.

[Miguel Ruiz (mruiz)]

Hi,

I uploaded this package to Gutsy, and I tested if before without problems.

Also I installed it from the official repositories (using apt-get) to check this bug and I got the same results.

Maybe you didn't install it properly.

Greetings!

[NoahY (noahy)]

I removed it, removed it completely, and installed it again. Same error.

[NoahY (noahy)]

and yes, I'm using the one from the official repositories using synaptic

[Miguel Ruiz (mruiz)]

Hi,

I need to find out about the problem. Can you put here the output of: "dpkg -l|grep Tcl"

Thanks!

[NoahY (noahy)]

Thanks so much, I am sorry if this is simply a problem with my own setup. Here's the output:

yuttadhammo@yuttadhammo-laptop:~$ dpkg -l|grep Tcl
ii amsn 0.97RC1+dfsg-0ubuntu1 An MSN messenger written in Tcl
ii blt 2.4z-4 the BLT extension library for Tcl/Tk - run-t
ii libsnack2 2.2.10-dfsg1-1 Sound functionality extension to the Tcl/Tk
ii tcl8.3 8.3.5-5 Tcl (the Tool Command Language) v8.3 - run-t
ii tcl8.4 8.4.15-0ubuntu1 Tcl (the Tool Command Language) v8.4 - run-t
ii tcl8.5 8.5.0.a5-3v1ubuntu0 Tcl (the Tool Command Language) v8.5 - run-t
ii tcllib 1.9.dfsg1-1 the Standard Tcl Library
ii tcltls 1.5.0.dfsg-6 the TLS OpenSSL extension to Tcl
ii tk8.4 8.4.15-0ubuntu1 Tk toolkit for Tcl and X11, v8.4 - run-time
ii tk8.5 8.5.0.a5-3v1ubuntu0 Tk toolkit for Tcl and X11, v8.5 - run-time

[RobPower (robpwr)]

I Have the same problem on Kubuntu. It stopped to work, maybe after some upgrade, but I don't remember..
I tried to reinstall the package from Adept, but the problem still remain.
Here's my output:

ii amsn 0.97RC1+dfsg-0ubuntu1~pollycoke1
ii libsnack2 2.2.10~jc-ubuntu3
ii tcl8.4 8.4.14-0ubuntu1
ii tcl8.4-dev 8.4.14-0ubuntu1
ii tcl8.5 8.5.0.a5-3v1ubuntu0
ii tcllib 1.8-1
ii tcltls 1.5.0.1~3v1ubuntu0
ii tk8.4 8.4.14-0ubuntu2
ii tk8.4-dev 8.4.14-0ubuntu2
ii tk8.5 8.5.0.a5-3v1ubuntu0

[NoahY (noahy)]

Okay, aMSN is working now for me, after performing an upgrade through the update manager (i'd been hitting cancel when it wanted to perform a partial upgrade, then updating manually - there must be a difference...) Here's my output now:

yuttadhammo@yuttadhammo-laptop:~$ dpkg -l|grep Tcl
ii amsn 0.97RC1+dfsg-0ubuntu1 An MSN messenger written in Tcl
ii blt 2.4z-4 the BLT extension library for Tcl/Tk - run-t
ii tcl8.3 8.3.5-5 Tcl (the Tool Command Language) v8.3 - run-t
ii tcl8.4 8.4.15-0ubuntu1 Tcl (the Tool Command Language) v8.4 - run-t
rc tcl8.5 8.5.0.a5-3v1ubuntu0 Tcl (the Tool Command Language) v8.5 - run-t
ii tcltls 1.5.0.dfsg-6 the TLS OpenSSL extension to Tcl
ii tk8.4 8.4.15-0ubuntu1 Tk toolkit for Tcl and X11, v8.4 - run-time
rc tk8.5 8.5.0.a5-3v1ubuntu0 Tk toolkit for Tcl and X11, v8.5 - run-time

[Miguel Ruiz (mruiz)]

Hi guys,

My output is:

ii amsn 0.97RC1+dfsg-0ubuntu1 An MSN messenger written in Tcl
ii tcl8.4 8.4.15-0ubuntu1 Tcl (the Tool Command Language) v8.4 - run-t
ii tcltls 1.5.0.dfsg-6 the TLS OpenSSL extension to Tcl
ii tk8.4 8.4.15-0ubuntu1 Tk toolkit for Tcl and X11, v8.4 - run-time

@Yuttadhammo: Is the problem completely resolved ?

@RobPower: You should use an official ubuntu package (0.97RC1+dfsg-0ubuntu1~pollycoke1 isn't part of the official repositories). Please, replace the package and update your tcl-tk libraries.

Greetings!

[NoahY (noahy)]

Miguel,

Yes, everything works here, after a certain update (mentioned above) removed some obsolete packages and updated some others. Thanks for taking the time to work on this; aMSN is a great program.

[Miguel Ruiz (mruiz)]

I'm closing this bug because the person who filed it here found a solution.

[Jnik (grjohnis)]

I'm having the same problem "Loading TkCximage failed. This module is need to run aMSN. Please compile aMSN first"

dpkg -l|grep Tcl output:

ii amsn 0.97RC1+dfsg-0ubuntu1 An MSN messenger written in Tcl
ii blt 2.4z-4 the BLT extension library for Tcl/Tk - run-t
ii libsnack2 2.2.10-dfsg1-1 Sound functionality extension to the Tcl/Tk
ii tcl8.4 8.4.15-1 Tcl (the Tool Command Language) v8.4 - run-t
ii tcl8.4-dev 8.4.15-1 Tcl (the Tool Command Language) v8.4 - devel
ii tcl8.5 8.5.0.a5-3v1ubuntu0 Tcl (the Tool Command Language) v8.5 - run-t
ii tcllib 1.9.dfsg1-1 the Standard Tcl Library
ii tcltls 1.5.0.dfsg-6 the TLS OpenSSL extension to Tcl
ii tk8.4 8.4.15-1 Tk toolkit for Tcl and X11, v8.4 - run-time
ii tk8.4-dev 8.4.15-1 Tk toolkit for Tcl and X11, v8.4 - developme
ii tk8.5 8.5.0.a5-3v1ubuntu0 Tk toolkit for Tcl and X11, v8.5 - run-time

If i run wish8.4 /usr/share/amsn/amsn it works but the fonts looks awful

[Miguel Ruiz (mruiz)]

Jnik:

I guess that you're using a mix of repositores. Try to use *only* Ubuntu packages if you want to avoid problems.

Greetings!

[Jnik (grjohnis)]

Miguel you're right.

I was using a mix of repositories on Feisty. That's probably how I got tcl & tk 8.5. After the upgrade to Gutsy i only use the official repositories.

Anyway, removing tcl 8.5 and tk 8.5, did the trick. aMSN still doesn't look good, but no error messages.

Cheers

[Isaque Alves (isaquealves)]

I'm getting the same trouble...
Testing with wish8.4 /usr/share/amsn/amsn loads the program but appearance isn't good...
I'm using Gutsy upgraded form a Feisty installation...
In order to test the suggestions, i will remove Tcl8.5 and Tk8.5... if it works...

[Isaque Alves (isaquealves)]

Looks solved... The problem here was the package tcl8.5 and tk8.5...

[Alexis (alxju)]

Same problem. (And not looks solved) :s

alexis@alexis:~$ dpkg -l|grep Tcl
ii amsn 0.97RC1+dfsg-0ubuntu1 An MSN messenger written in Tcl
ii blt 2.4z-4 the BLT extension library for Tcl/Tk - run-t
ii libtcltk-ruby1.8 1.8.6.36-1ubuntu3 Tcl/Tk interface for Ruby 1.8
ii tcl8.4 8.4.15-1build1 Tcl (the Tool Command Language) v8.4 - run-t
ii tcl8.4-dev 8.4.15-1build1 Tcl (the Tool Command Language) v8.4 - devel
ii tcl8.5 8.5.0.a5-3v1ubuntu0 Tcl (the Tool Command Language) v8.5 - run-t
ii tcltls 1.5.0.dfsg-6 the TLS OpenSSL extension to Tcl
ii tk8.4 8.4.15-1ubuntu1 Tk toolkit for Tcl and X11, v8.4 - run-time
ii tk8.4-dev 8.4.15-1ubuntu1 Tk toolkit for Tcl and X11, v8.4 - developme
ii tk8.5 8.5.0.a5-3v1ubuntu0 Tk toolkit for Tcl and X11, v8.5 - run-time

[aldebx (aldebx)]

This problem is caused by mixed packets.
You have tk8.5 8.5.0.a5-3v1ubuntu0 and tcl8.5 8.5.0.a5-3v1ubuntu0 which are from 3v1n0's repository and these conflicts with amsn from main ubuntu repository.

You have to remove those external packets and then reinstall amsn with its dependencies ONLY from the Ubuntu repository!

[bab2501 (bab2501)]

The version off the Ubuntu repository is not the latest version ;(
I've had the same problem I remove that version of aMSN and install this version :
http://www.getdeb.net/search.php?keywords=amsn

It works fine !!

AlexanderB.
theNetherlands