cups can't seem to print pdf output to a custom file name only "output.pdf"

Bug #1245237 reported by joshyg6
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

that's exactly it.. i click print to file, type a "customfilename.pdf", go to the desired directory folder location, and click ok.. but it doesn't output.. only when i click print to file and leave "output.pdf" does it print/output the file to a pdf.. why? what's wrong here? definite bug.. has only been happening since update to 12.10..

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11.4
ProcVersionSignature: Ubuntu 3.5.0-42.65-generic 3.5.7.21
Uname: Linux 3.5.0-42-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu13
Architecture: i386
Date: Sun Oct 27 13:37:51 2013
KernLog:

Lpstat:
 device for deskjet_3500: hp:/usb/deskjet_3500?serial=CN35O3F2K376
 device for HL-2140-series: usb://Brother/HL-2140%20series
 device for MFC240C: usb://Brother/MFC-240C
MachineType: HP-Pavilion KC880AAR-ABA m9150f
MarkForUpload: True
Papersize: letter
PpdFiles:
 deskjet_3500: HP Deskjet 3520 Series, hpcups 3.12.6
 HL-2140-series: Brother HL-2140 Foomatic/hpijs-pcl5e (recommended)
 MFC240C: Brother MFC-240C CUPS v1.1
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-42-generic root=UUID=7b8ff73b-6fae-4e4d-9a18-7108615253f0 ro vga=771 quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2013-10-13 (14 days ago)
dmi.bios.date: 03/28/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.22
dmi.board.name: Benicia
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.01
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.22:bd03/28/2008:svnHP-Pavilion:pnKC880AAR-ABAm9150f:pvr:rvnASUSTeKComputerINC.:rnBenicia:rvr1.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: KC880AAR-ABA m9150f
dmi.sys.vendor: HP-Pavilion

Revision history for this message
joshyg6 (josheg) wrote :
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 1245237

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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