repeatedly offers to report the same crash after being cancelled

Bug #1244919 reported by Rebecca Palmer
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After cancelling a "System program problem detected" alert, it reappears the next time the system is started, though /var/crash lists no new crashes. Emptying /var/crash stops this happening.

Apart from being annoying, this gives the false impression that new crashes are occurring.

Other reports of this problem:
http://mylinuxbook.com/ubuntu-system-program-problem-detected/
http://www.techsupportalert.com/content/tips-and-tricks-ubuntu-after-installation-ubuntu-1204.htm#Clean-Up-Old-Crash-Reports
http://askubuntu.com/questions/133385/getting-system-program-problem-detected-pops-up-regularly-after-upgrade-from-1/137775#137775

Possibly related to bug 1033932.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: apport 2.12.5-0ubuntu2.1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CrashReports:
 640:1000:127:633799:2013-10-26 10:07:23.101977825 +0100:2013-10-26 10:07:24.101977825 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_hud_hud-service.1000.crash
 644:1000:127:0:2013-10-26 10:38:05.397923368 +0100:2013-10-26 10:38:05.397923368 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_hud_hud-service.1000.upload
Date: Sat Oct 26 11:25:18 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-01-25 (639 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to saucy on 2013-10-21 (4 days ago)

Revision history for this message
Rebecca Palmer (rebecca-palmer) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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