Doesn't report NTP connection problems

Bug #1242307 reported by Tankypon
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Confirmed
Low
Matthew Paul Thomas
indicator-datetime (Ubuntu)
Incomplete
Low
Matthew Paul Thomas

Bug Description

Hi,
I'm using Ubuntu 13.04 64 bits. I have a problem with the indicator Date-Time.
I'm using the option "Automatically from the Internet" to retrieve the hour for my system, it's works fine on my home network. But when I use a public network, this function doesn't work properly. It's due to the limited allowed ports I believe. So what are ports using in the indicator Date-Time for retrieving the hour?

The most common port on a public network is just 80 (http port)

PS: I'm using a public network all weeks, so that's important for me because I want to know sometime the hour..

summary: - Doesn't indicate the right hour
+ Doesn't report NTP connection problems
Changed in gnome-control-center (Ubuntu):
assignee: nobody → Matthew Paul Thomas (mpt)
Changed in indicator-datetime (Ubuntu):
assignee: nobody → Matthew Paul Thomas (mpt)
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Thanks for the report, Audiger. Ubuntu uses the standard NTP <http://en.wikipedia.org/wiki/Network_Time_Protocol> for its time checking. As mentioned both there and in <https://help.ubuntu.com/community/UbuntuTime#Troubleshooting>, NTP uses UDP on port 123. If a public network blocks this port, the public network is misconfigured.

That isn't the fault of indicator-datetime at all. But System Settings, and *possibly* indicator-datetime, could display that problem and currently don't.

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
Changed in indicator-datetime (Ubuntu):
importance: Undecided → Low
Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Changed in indicator-datetime (Ubuntu):
status: New → Confirmed
Revision history for this message
Tankypon (tankypon) wrote :

Thank you for your answer.
I just want to add. I have a laptop which does not have his battery. I think it's why my laptop doesn't remember the hour.
So if I can pass on an other port (or something different) to retrieve the hour, I will have the correct hour when I switch on my computer. Because during all weeks, I'm on a public network (I'm living and studying in a building of my school).

Charles Kerr (charlesk)
Changed in indicator-datetime (Ubuntu):
status: Confirmed → Incomplete
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