firefox crashed

Bug #124029 reported by Johnathon
2
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

... Firefox Crashes randomly whilst Zimbra Webmail is open

Whilst using Zimbra webmail, (http://www.zimbra.com) Firefox crashes intermittently.. once every 3 or 4 days.

Only extension enabled is Chris Pederick's Web Developer Toolbar extension.

Crash report to follow.

Revision history for this message
Johnathon (kirrus) wrote :

/var/crash report.

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote : Report Needed

Thank you Johnathon for submitting this report.

Could you please try to obtain a backtrace by following the instructions
on [1], or upload the crash report that probably was generated during
the crash and that should be located at /var/crash/ to [2].

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe the steps that lead to it (it is
very important for us to have a test case for each crash).

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/124029/+addcomment

description: updated
Changed in firefox:
assignee: nobody → mozilla-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Johnathon (kirrus) wrote :

The file that I uploaded was the report generated during the last crash.
However, we will see about generating a backtrace the old fashioned way. Note, it may take some time for the crash to be repeated, so the log file may be quite large when get a repeat.

Revision history for this message
Johnathon (kirrus) wrote :

Hi...

Unfortunately we aren't going to be able to get the trace at the moment, so this report may as well be closed for the time being. If we manage to generate a trace, then I'll re-open it. Thanks for your time, and quick response.. sorry I couldn't be more helpful,

Johnathon

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you for your feedback,

we are closing now this report, please, reopen it at any time if you
have more related info.

Thanks for your contribution. Don't hesitate to submit new crashes,

H. Montoliu

Changed in firefox:
status: Incomplete → Invalid
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