crash reporting popup doesn't show up on second and following crashes, despite "ignore future..." checkbox not being checked

Bug #1239466 reported by Teo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When some "internal" (?) program of Ubuntu crashes, you get a popup window that says something like:
"Some internal Ubuntu program have crashed bla bla bla".
There are two checkboxes (the text are not exact, I'm trying to remember them):
- report this problem so that bla bla bla (checked by default)
- ignore future crashes (unchecked by default)
and there's a "details" button which lets you see what have crashed.

This popup is useful because (a) you know for sure that the report is being sent, and (b) it's the only way to know that something has crashed and (c) what exactly.

Now, the issue is that, despite I DON'T CHECK the "ignore future crashes" checkbox, the popup window is never shown again when the same program crashes again, which is pretty annoying because (a) you no longer know for sure when the same program crashes again (you can only guess from circumstantial clues), and (b) then what's the purpose of the "ignore future crashes" checkbox?

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: apport 2.9.2-0ubuntu8.4
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic i686
NonfreeKernelModules: nvidia
ApportLog:

ApportVersion: 2.9.2-0ubuntu8.4
Architecture: i386
CrashReports:
 664:1000:125:0:2013-10-12 01:37:36.612241857 +0200:2013-10-12 01:37:36.612241857 +0200:/var/crash/_usr_lib_thunderbird_thunderbird.1000.upload
 640:1000:125:20541981:2013-10-12 13:04:19.543400049 +0200:2013-10-12 13:04:20.543400049 +0200:/var/crash/_usr_lib_thunderbird_thunderbird.1000.crash
Date: Mon Oct 14 00:49:46 2013
InstallationDate: Installed on 2010-06-23 (1208 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to raring on 2013-08-10 (64 days ago)

Revision history for this message
Teo (teo1978) wrote :
tags: added: bot-stop-nagging
Teo (teo1978)
description: updated
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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