thunderbird crashed with SIGSEGV in NS_InvokeByIndex()

Bug #1237959 reported by Thomas
This bug report is a duplicate of:  Edit Remove
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

got a new crash

ProblemType: Crash
DistroRelease: Ubuntu 13.10
Package: thunderbird 1:24.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: thomas 3756 F.... pulseaudio
 /dev/snd/controlC0: thomas 3756 F.... pulseaudio
BuildID: 20130917155107
Channel: Unavailable
CrashCounter: 1
Date: Thu Oct 10 13:24:19 2013
DefaultProfilePlugins:
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
 Java(TM) Plug-in 10.40.2 - /usr/lib/jvm/java-7-oracle/jre/lib/amd64/libnpjp2.so
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 VLC Web Plugin - /usr/lib/mozilla/plugins/libvlcplugin.so (browser-plugin-vlc)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-08-19 (51 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Alpha amd64 (20130724)
IpRoute:
 default via 192.168.23.254 dev wlan0 proto static
 192.168.23.0/24 dev wlan0 proto kernel scope link src 192.168.23.73 metric 9
 192.168.58.0/24 dev vmnet1 proto kernel scope link src 192.168.58.1
 192.168.151.0/24 dev vmnet8 proto kernel scope link src 192.168.151.1
LocalLibraries: /home/thomas/.thunderbird/b7wdbbjv.default/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/components/Linux_x86_64-gcc3/libcalbasecomps.so
MarkForUpload: True
MostRecentCrashID: bp-8784d6b2-8da6-48bf-a55d-5dbed2130911
ProcCmdline: /usr/lib/thunderbird/thunderbird
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 XDG_RUNTIME_DIR=<set>
Profile1PrefSources:
 prefs.js
 /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
 /usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
Profile1Prefs:
 extensions.lastAppVersion: "17.0.5" (prefs.js)
 network.cookie.prefsMigrated: true (prefs.js)
 places.database.lastMaintenance: 1366355673 (prefs.js)
 places.history.expiration.transient_current_max_pages: 104858 (prefs.js)
Profiles:
 Profile0 (Default) - LastVersion=24.0/20130917155107
 Profile1 - LastVersion=17.0.5/20130329232035 (Out of date)
RelatedPackageVersions:
 gnome-shell 3.8.4-0ubuntu5
 browser-plugin-vlc 2.0.6-2
 rhythmbox-mozilla 2.99.1-0ubuntu1
RunningIncompatibleAddons: False
Signal: 11
SourcePackage: thunderbird
StacktraceTop:
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
 ?? () from /usr/lib/thunderbird/libxul.so
 NS_InvokeByIndex () from /usr/lib/thunderbird/libxul.so
Title: thunderbird crashed with SIGSEGV in NS_InvokeByIndex()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
dmi.bios.date: 10/25/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3700:pvrA10:rvnDellInc.:rn:rvrA10:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Vostro 3700
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.

Revision history for this message
Thomas (t.c) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1235164, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

information type: Private → Public
tags: removed: need-amd64-retrace
Revision history for this message
PeterK47 (pkukums) wrote :

Since upgrading to Ubuntu 13.10 I have been having the problem that Thunderbird crashes 3 or 4 times a day. It is disappointing as I went through the tedious process of migrating from Evolution to Thunderbird as Evolution used to crash repeatedly two or three versions of Ubuntu ago. I have tried to access the information in bug report #1235164 as suggested in the previous comment but when I click on the link I get the message that the page does not exist!! Is it only accessible by certain people as it is listed as 'private'?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
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