saucy Beta 2 3.11.0-11 vertical black bar near left edge

[jerrylamos]

Just happened last couple of days. There's a vertical black bar on left side of screen. Can't get rid of it with Settings Displays or xrandr.

Acer Aspire 1 D255E with 1.5.5" external monitor set to 1366x768 (will run up to 1920x1080).

See screen capture attached.

Launcher normally hidden. Mouse over, launcher shows and fills the black bar. Then launcher hides leaving a vertical sliver of the desktop and a vertical black bar.

Appears that the code to restore the desktop after launcher hides is not working.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: xorg 1:7.7+1ubuntu5
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
Uname: Linux 3.11.0-11-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Oct 3 13:20:30 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller [8086:a011] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0349]
   Subsystem: Acer Incorporated [ALI] Device [1025:0349]
InstallationDate: Installed on 2013-09-28 (4 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
MachineType: Acer AOD255E
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-11-generic root=UUID=cc14937c-d48f-48fa-8777-b50adfef3800 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/16/2010
dmi.bios.vendor: Acer
dmi.bios.version: V3.12(DDR3)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE02_PT
dmi.board.vendor: Acer
dmi.board.version: V3.12(DDR3)
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V3.12(DDR3)
dmi.modalias: dmi:bvnAcer:bvrV3.12(DDR3):bd12/16/2010:svnAcer:pnAOD255E:pvrV3.12(DDR3):rvnAcer:rnJE02_PT:rvrV3.12(DDR3):cvnAcer:ct10:cvrV3.12(DDR3):
dmi.product.name: AOD255E
dmi.product.version: V3.12(DDR3)
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.10+13.10.20130927.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.2.901-2ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu9
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.14-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Thu Oct 3 13:15:00 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 25042
 vendor AUO
xserver.version: 2:1.14.2.901-2ubuntu7

[jerrylamos (jerrylamos)]

Note xdiagnose is installed I could do an apport-collect 1234839 however that does create a flood of data, only if someone is interested.

[Timo Aaltonen (tjaalton)]

if you have xdiagnose installed before filing the bug, it'll attach all the info already so no need to run apport-collect separately..

[Chris Wilson (ickle)]

From the description I would say this is eerily similar to https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1234120

[jerrylamos (jerrylamos)]

Thanks for looking at this. #3, xdiagnose is installed.
#4 Not familiar with that bug. I'll take a look.

Attached is today's screen showing vertical black bar on top of the dexktop.

[jerrylamos (jerrylamos)]

I did look at bug #123428 mine is not like that in that the vertical bar is always there. Opening tabs doesn't fix it.

Launcher is hidden, when I mouse over the launcher appears where the black bar is, however when launcher hides again the desktop is not restored.

Also, as in #5, sometimes there is a vertical sliver of the desktop at the extreme left then the vertical black bar then the desktop.

Never saw this in Beta 1 or any previous daily build of 13.10. BTW, been running development ubuntu on this pc since 10.10.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

jerrylamos, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-intel REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Erich Epp (eeppic)]

Same thing happening to me. Particularly the experience of jerrylamos:
<quote>Launcher is hidden, when I mouse over the launcher appears where the black bar is, however when launcher hides again the desktop is not restored.

Also, as in #5, sometimes there is a vertical sliver of the desktop at the extreme left then the vertical black bar then the desktop.
</quote>
The exact same is happening to me. Not immediately after upgrading--couple days later.

[penalvch (penalvch)]

Erich Epp, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.]