Ubuntu GNOME 13.10, Evolution 3.8.4, crashes when in preferences to EWS account.

Bug #1233759 reported by JaSauders
26
This bug affects 6 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ubuntu GNOME 13.10
Evolution 3.8.4
No PPAs
Fully updated (Tues Oct 1, 2013)

I have 3 accounts associated with Gnome Online Accounts. Two Google, and One Exchange (EWS).

Often times when I go into Edit - Preferences, click on my Exchange EWS account and hit edit, Evolution crashes. I have yet to see it crash when I replicate these steps to the Google email accounts, but it happens on the EWS account rather frequently. It took me 5 times to go in and change the receiving time option from 60 minutes to 1 minute, as an example.

Oddly enough, just seconds ago I was preparing to close this bug report because Evolution wasn't crashing despite me clicking around in the preferences window. I left it sit untouched for about 15 seconds and it just disappeared cold turkey out of no where.

Thanks for your time!

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: evolution 3.8.4-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-9.16-generic 3.11.2
Uname: Linux 3.11.0-9-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
Date: Tue Oct 1 12:41:59 2013
InstallationDate: Installed on 2013-10-01 (0 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Beta amd64 (20130930)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
JaSauders (jasauders) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in evolution (Ubuntu):
status: New → Confirmed
Revision history for this message
joncamfield (jon-camfield) wrote :

This is currently happening 100% of the time for me. The account edit window appears and evolution immediately crashes.

Here is the backtrace it leaves:

======= Backtrace: =========
/lib/x86_64-linux-gnu/libc.so.6(+0x80996)[0x7f6c0335c996]
/usr/lib/evolution-data-server/libeews-1.2.so.0(+0x29be7)[0x7f6be8ae8be7]
/usr/lib/evolution-data-server/libeews-1.2.so.0(+0x164cc)[0x7f6be8ad54cc]
/usr/lib/x86_64-linux-gnu/libsoup-2.4.so.1(+0x69534)[0x7f6c01694534]
/usr/lib/x86_64-linux-gnu/libsoup-2.4.so.1(+0x69735)[0x7f6c01694735]
/usr/lib/x86_64-linux-gnu/libsoup-2.4.so.1(+0x697bb)[0x7f6c016947bb]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x146)[0x7f6c036ec3b6]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x48708)[0x7f6c036ec708]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0x6a)[0x7f6c036ecb0a]
/usr/lib/evolution-data-server/libeews-1.2.so.0(+0x11f3e)[0x7f6be8ad0f3e]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x6d0f5)[0x7f6c037110f5]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x7f6e)[0x7f6c067dbf6e]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f6c033d69cd]

(Same platform as reporter; Ubuntu 13.10, Evo 3.8.4)

Revision history for this message
morbidi (luis-caldeira) wrote :

Same to me...
I have reset evolution for "factory settings"and uninstalled evolution, re-installed .. Same thing.
Here is the backtrace.

*** Error in `evolution': double free or corruption (!prev): 0x00007f450804db80 ***
======= Backtrace: =========
/lib/x86_64-linux-gnu/libc.so.6(+0x80996)[0x7f457eb8b996]
/usr/lib/evolution-data-server/libeews-1.2.so.0(+0x29be7)[0x7f4565da0be7]
/usr/lib/evolution-data-server/libeews-1.2.so.0(+0x164cc)[0x7f4565d8d4cc]
/usr/lib/x86_64-linux-gnu/libsoup-2.4.so.1(+0x69534)[0x7f457cec3534]
/usr/lib/x86_64-linux-gnu/libsoup-2.4.so.1(+0x69735)[0x7f457cec3735]
/usr/lib/x86_64-linux-gnu/libsoup-2.4.so.1(+0x697bb)[0x7f457cec37bb]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_dispatch+0x146)[0x7f457ef1b3b6]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x48708)[0x7f457ef1b708]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_loop_run+0x6a)[0x7f457ef1bb0a]
/usr/lib/evolution-data-server/libeews-1.2.so.0(+0x11f3e)[0x7f4565d88f3e]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x6d0f5)[0x7f457ef400f5]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x7f6e)[0x7f458200af6e]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f457ec059cd]

(Same platform as reporter; Ubuntu 13.10, Evo 3.8.4)

Revision history for this message
Mads Boye (zh) wrote :

Experiencing the same as the other users. Crashes when i open "Preferences" or when i send an email with "Ctrl+Enter" shortcut.
I only have one email account which is an Exchange account (EWS) plugin.
Here is the backtrace:
*** Error in `evolution': munmap_chunk(): invalid pointer: 0x00007f787cd56f40 ***
======= Backtrace: =========
/lib/x86_64-linux-gnu/libc.so.6(+0x7f4c6)[0x7f78744f04c6]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_error_free+0x12)[0x7f787486de12]
/usr/lib/evolution/3.8/plugins/liborg-gnome-evolution-bbdb.so(+0x4b08)[0x7f77c4a3ab08]
/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x6d0f5)[0x7f78748a60f5]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x7f6e)[0x7f7877970f6e]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x6d)[0x7f787456b9cd]

Running Ubuntu 13.10 and Evolution 3.8.4

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