the machine freezes when commanded to turn off

Bug #1231615 reported by Andrés González Tenorio
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

The problem occurs randomly, one day well another day off will freeze, and you can not even get the console, and restarted in the X functions, have to use ctrl + alt + print + reisub.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-30-generic 3.8.0-30.44~precise1
ProcVersionSignature: Ubuntu 3.8.0-30.44~precise1-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
Date: Thu Sep 26 12:06:53 2013
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MarkForUpload: True
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Andrés González Tenorio (andresgt2000) wrote :
Revision history for this message
Andrés González Tenorio (andresgt2000) wrote :

It will update the kernel and is still happening, I realized I had novau drivers thought it was problem of video, so upgrade to proprietary, but it still has the problem.

Revision history for this message
Quinn Balazs (qbalazs) wrote :

There are a few things that should help us figure out where the issue lies. Firstly, please remove "splash" and "quiet" from grub menu.lst. This should verbose the issue, and it shouldn't be to hard to spot the error message. Secondly, the following log files will also help with this situation: "/var/log/messages", "/var/log/kern.log", "/var/log/log*.log",and the output of "dmesg".

Quinn Balazs

Revision history for this message
Andrés González Tenorio (andresgt2000) wrote :

On the machine with the problem, I did not find the log message or folder.
I'll make the change in the grup.list at this moment, to see what error arises.
I'll be reporting.

Revision history for this message
penalvch (penalvch) wrote :

Andrés González Tenorio, could you please execute the following in a terminal:
apport-collect 1231615

affects: linux-lts-raring (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.