u1-windows - Freezes on startup "Getting information, please wait"

Bug #1231350 reported by Vangelis
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
New
Undecided
Unassigned

Bug Description

I am running a Windows XP system, U1 version 4.2, and syncing across 3 computers, one running Ubuntu, one running Windows 7 and this Windows XP system.

Everything works fine with the other computers, however in this specific machine, it simply freezes when opening. It happed without any prior notice, just a couple days ago....

I have tried to uninstall, delete resgistry entries, use an older version, all suggestions here, but nothing worked.

I am not behind any proxy

Tags: u1-windows
Vangelis (vastravoud)
tags: added: u1-windows
Revision history for this message
Full inu (full-inu) wrote :

Yes, it happens sometimes.
Did you delete following folders after uninstall:
1) C\Program Files (x86)\ubuntuone
2) C:\Users/User\AppData\Local\ubuntuone
3) C:\Users\User\AppData\Local\xdg

Delete these folders after uninstll, then install again and see if some results.

Revision history for this message
vasanag (vasanag) wrote :

Same situation here. (Win XP SP3)

I have the same results after following the steps below:

       1. unintstalling
       2. removing files and folders
       3. cleaning registry from entries related to Ubuntu
       3. reinstalling.

I believe that Ubuntu One leaves some hidden information stored somewhere (possibly on the registry). Then, this "stored information" is causing the error.

Vassilis

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