Internal microphone seem not working :(

Bug #1229592 reported by quangson91
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This is my laptop: https://www.asus.com/Notebooks_Ultrabooks/K45VD/#specifications
I have try install ubuntu, ubuntu studio (13.04) but internal microphone not working.
This is pictur for internal microphone: http://s11.postimg.org/uh6tb3dub/Selection_001.png
When I run this command:
cat /proc/asound/card*/codec* | grep Codec
the result is:
Codec: Realtek ALC269VB
Codec: Intel PantherPoint HDMI

---
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sh 3156 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=7d7500a3-66b8-49bd-ad1e-2ca67af64c2c
InstallationDate: Installed on 2013-09-21 (3 days ago)
InstallationMedia: Ubuntu-Studio 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: ASUSTeK COMPUTER INC. K45VD
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-lowlatency root=UUID=a90139c2-399e-4257-a3ed-326f46cb5dad ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-30.22-lowlatency 3.8.13.6
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-30-lowlatency N/A
 linux-backports-modules-3.8.0-30-lowlatency N/A
 linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-30-lowlatency i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/26/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 223
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K45VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr223:bd09/26/2012:svnASUSTeKCOMPUTERINC.:pnK45VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK45VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K45VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1229592

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
quangson91 (quangson91) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected raring
description: updated
Revision history for this message
quangson91 (quangson91) wrote : BootDmesg.txt

apport information

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quangson91 (quangson91) wrote : CRDA.txt

apport information

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quangson91 (quangson91) wrote : CurrentDmesg.txt

apport information

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quangson91 (quangson91) wrote : HookError_cloud_archive.txt

apport information

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quangson91 (quangson91) wrote : IwConfig.txt

apport information

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quangson91 (quangson91) wrote : Lspci.txt

apport information

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quangson91 (quangson91) wrote : Lsusb.txt

apport information

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quangson91 (quangson91) wrote : ProcCpuinfo.txt

apport information

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quangson91 (quangson91) wrote : ProcEnviron.txt

apport information

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quangson91 (quangson91) wrote : ProcInterrupts.txt

apport information

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quangson91 (quangson91) wrote : ProcModules.txt

apport information

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quangson91 (quangson91) wrote : PulseList.txt

apport information

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quangson91 (quangson91) wrote : RfKill.txt

apport information

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quangson91 (quangson91) wrote : UdevDb.txt

apport information

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quangson91 (quangson91) wrote : UdevLog.txt

apport information

Revision history for this message
quangson91 (quangson91) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc2-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
quangson91 (quangson91) wrote :

#kernel-bug-exists-upstream
It not fix my problem :(

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

quangson91, as per http://www.asus.com/Notebooks_Ultrabooks/K45VD/#support an update is available for your BIOS (230). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-230 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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