Call will be sent to voicemail if the user has an app in the foreground

[Gema Gomez]

If an application is in the foreground, a call won't pop up telling the user

STEPS to reproduce
1. Open an app different from the telephony one, say the camera app
2. Produce an entry call to the phone
  -- The call will be sent to voicemail without notifying the user

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: telephony-service 0.1+13.10.20130830.3-0ubuntu1
Uname: Linux 3.4.0-3-mako armv7l
ApportVersion: 2.12.2-0ubuntu1
Architecture: armhf
Date: Thu Sep 19 14:06:31 2013
InstallationDate: Installed on 2013-09-18 (0 days ago)
InstallationMedia: Ubuntu Saucy Salamander (development branch) - armhf (20130918.1)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
SourcePackage: telephony-service
UpgradeStatus: No upgrade log present (probably fresh install)

[Dave Morley (davmor2)]

Successfully reproduced.

[Alan Pope 🍺🐧🐱 🦄 (popey)]

I can't reproduce that here. Opened camera, phoned into my phone and it rang and I picked it up..

Camera open:- http://popey.com/~alan/device-2013-09-19-152241.png
Received a call:- http://popey.com/~alan/device-2013-09-19-152254.png
Picked up call by pressing "accept":- http://popey.com/~alan/device-2013-09-19-152306.png

[Gema Gomez (gema)]

@popey, can you try with WIFI off? it is the only difference I can spot with my setup

[Alan Pope 🍺🐧🐱 🦄 (popey)]

No difference.

[Dave Morley (davmor2)]

Gema, popey:

I think the steps are a little misleading.

1. Unlock the phone
2. Open the dialer app
3. Swipe from left
4. Open the camera app
5. Ring the phone.

Failure

[Dave Morley (davmor2)]

I'm assuming the issue is that the rules say if you don't have focus you aren't to run. Obviously that behaviour needs to alter for the dialer/contacts/sms apps

[Alan Pope 🍺🐧🐱 🦄 (popey)]

1. Unlock the phone - http://popey.com/~alan/device-2013-09-19-153807.png http://popey.com/~alan/device-2013-09-19-153816.png
2. Open the dialer app - http://popey.com/~alan/device-2013-09-19-153826.png
3. Swipe from left -
4. Open the camera app - http://popey.com/~alan/device-2013-09-19-153835.png
5. Ring the phone. - http://popey.com/~alan/device-2013-09-19-153851.png

Success! http://popey.com/~alan/device-2013-09-19-153902.png

[Dave Morley (davmor2)]

So it looks like the steps to the bug are as follows:

1. Flash device (or update possibly) with phablet-flash ubuntu-system --channel daily-proposed --no-backup
2. With the tutorial showning, ring the phone (fails, goes to voice mail)
3. Complete the tutuorial, ring the phone (passes, it rings)
4. Open the camera app, ring the phone (fails, goes to voice mail)
5. Close the camera app, rin the phone (passes, it rings)
6. Restart nm to ensure 3g is connected, open a browser to be sure, close the browser once 3g connects
7. Open the camera app, ring the phone (fails, it goes to voice mail)
8. Connect to wifi, leave the camera app open, ring the phone (passes, it rings)

[Alan Pope 🍺🐧🐱 🦄 (popey)]

1. Flash device (or update possibly) with phablet-flash ubuntu-system --channel daily-proposed --no-backup
INFO:phablet-flash:Installation complete

2. With the tutorial showning, ring the phone (fails, goes to voice mail)
Success: http://popey.com/~alan/device-2013-09-19-163346.png

3. Complete the tutuorial, ring the phone (passes, it rings)
4. Open the camera app, ring the phone (fails, goes to voice mail)
Success: http://popey.com/~alan/device-2013-09-19-163650.png

5. Close the camera app, rin the phone (passes, it rings)
6. Restart nm to ensure 3g is connected, open a browser to be sure, close the browser once 3g connects
network-manager start/running, process 3265
http://popey.com/~alan/device-2013-09-19-163813.png

7. Open the camera app, ring the phone (fails, it goes to voice mail)
Success: http://popey.com/~alan/device-2013-09-19-163841.png

8. Connect to wifi, leave the camera app open, ring the phone (passes, it rings)

[Gema Gomez (gema)]

@popey, can you find someone in the dev team that try to reproduce this with me today? You cannot reproduce it for some reason but Dave and I can, I think we need someone else on this. It is quite critical to lose incoming calls when you are fiddling with apps.

[Gema Gomez (gema)]

I think this bug is wrong, we were looking in the wrong place. I have managed to reproduce this behaviour even without the camera app open. The indicator shows that the signal strength is low but the call gets directed to voicemail, I suspect it is because there is no signal at all.

[Gema Gomez (gema)]

Unable to reproduce in latest images.