[Gateway MD2614U] suspend/resume failure

[ThomasLee82]

Instead of resuming, laptop remains at black screen with no hard drive activity or error messages.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-7-generic 3.11.0-7.14
ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1
Uname: Linux 3.11.0-7-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: thomas 1739 F.... pulseaudio
 /dev/snd/controlC0: thomas 1739 F.... pulseaudio
Date: Thu Sep 19 09:02:09 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=fc949e9f-91ce-40b9-88b5-611218b603f7
InstallationDate: Installed on 2013-09-18 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130906)
InterpreterPath: /usr/bin/python3.3
MachineType: Gateway MD2614U
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-7-generic root=UUID=bb96b0c0-5595-49ca-b294-a12204103566 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-7-generic N/A
 linux-backports-modules-3.11.0-7-generic N/A
 linux-firmware 1.114
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [Gateway MD2614U] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/15/1/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 9A.30B
dmi.board.vendor: Gateway
dmi.board.version: 9A.05
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr9A.30B:bd11/15/1/2008:svnGateway:pnMD2614U:pvrRev1:rvnGateway:rn:rvr9A.05:cvnGateway:ct8:cvrRev.1:
dmi.product.name: MD2614U
dmi.product.version: Rev 1
dmi.sys.vendor: Gateway

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc1-saucy/

[ThomasLee82 (kamiyasha)]

Tested with Linux thomas-MD2614U 3.12.0-031200rc1-generic #201309161735 SMP Mon Sep 16 21:38:21 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux (uname -a output) with no improvement.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[ThomasLee82 (kamiyasha)]

As this is my first time interacting with the Kernel group, could you point me in the right direction as to which group to contact? I'm thinking it may be the HIBERNATION group, but woud like confirmation before I email them.

[ThomasLee82 (kamiyasha)]

It has existed in releases prior to Saucy.

[penalvch (penalvch)]

ThomasLee82, which releases specifically did this occur in?