Printing from windows client in Ubuntu 13.04 stopped.

[Richard Blais]

Windows Vista client was able to print after installing 13.04. Then recently it stopped. Client sees the printer, but cannot print. There is no error message on the windows client, nor the ubuntu server.
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ApportVersion: 2.9.2-0ubuntu8.3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: richard 1909 F.... pulseaudio
 /dev/snd/controlC1: richard 1909 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=09343de8-c1eb-420f-95eb-18752f0c414f
InstallationDate: Installed on 2013-07-08 (72 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=13e33355-a56c-48cb-8f69-a92043a6bae6 ro quiet splash
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-30-generic N/A
 linux-backports-modules-3.8.0-30-generic N/A
 linux-firmware 1.106
RfKill:

Tags: raring
Uname: Linux 3.8.0-30-generic i686
UpgradeStatus: Upgraded to raring on 2013-08-11 (37 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/04/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0302
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N-MX SE Plus
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0302:bd12/04/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-MXSEPlus:rvrRevx.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1226349

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

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[Richard Blais (rchrdblais)]

Thanks for looking into this.

[penalvch (penalvch)]

Richard Blais, as per http://www.asus.com/Motherboards/M2NMX_SE_Plus/#support an update is available for your BIOS (0602). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Richard Blais (rchrdblais)]

Hi

Just returned from vacation and found your email. I am not technical
enough to do what you ask. I could rebuild an engine, and was a
programmer analyst, but after reading some feedback comments, this is
too scary (the risks) for me. Floppy drive doesn't work. Why are there
no executables like Windows? The problem with the remote client printing
broke during my installed 12 LTS. I figured an update release was at
fault. I applied the fix for Sudo, ( for an old guy like me, these
names are tough to adjust too), but as you know, the problem is still
there. It still doesn't work with the latest 13 release. sigh..
Sleep mode doesn't work since 12 LTS either; noticed that version 0406
will fix that (Fix the system may lead to auto resume when going into
sleep mode with PS2 mouse.) I guess I am too scared to apply the bios
upgrade. Too many steps. Too many physical external file devices.
Richard.

On 13-10-26 02:02 PM, Christopher M. Penalver wrote:
> Richard Blais, as per
> http://www.asus.com/Motherboards/M2NMX_SE_Plus/#support an update is
> available for your BIOS (0602). If you update to this following
> https://help.ubuntu.com/community/BiosUpdate , does it change anything?
>
> If not, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-0602 needs-upstream-testing regression-
> potential
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]