usb mass storage devices not working in 3.8.0-29

[Alexandre BELLONI]

Hi,

I got some usb keys that are not working anymore since upgrading to 3.8.0-29. I can confirm they are working fine when using 3.8.0-27.

dmesg excerpt:
Aug 30 11:02:56 ney kernel: [ 859.220974] usb 1-1.2: new high-speed USB device number 5 using ehci-pci
Aug 30 11:02:56 ney kernel: [ 859.315898] usb 1-1.2: New USB device found, idVendor=1516, idProduct=1226
Aug 30 11:02:56 ney kernel: [ 859.315905] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 30 11:02:56 ney kernel: [ 859.315909] usb 1-1.2: Product: USB Drive
Aug 30 11:02:56 ney kernel: [ 859.315912] usb 1-1.2: Manufacturer: SKYMEDI
Aug 30 11:02:56 ney kernel: [ 859.315915] usb 1-1.2: SerialNumber: ^FK
Aug 30 11:02:56 ney kernel: [ 859.317060] scsi15 : usb-storage 1-1.2:1.0
Aug 30 11:02:57 ney kernel: [ 861.004413] scsi 15:0:0:0: Direct-Access 1.00 PQ: 0 ANSI: 4
Aug 30 11:02:57 ney kernel: [ 861.006099] sd 15:0:0:0: Attached scsi generic sg1 type 0
Aug 30 11:02:57 ney kernel: [ 861.006798] sd 15:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
Aug 30 11:02:57 ney kernel: [ 861.010550] sd 15:0:0:0: [sdb] Write Protect is off
Aug 30 11:02:57 ney kernel: [ 861.010559] sd 15:0:0:0: [sdb] Mode Sense: 2f 00 00 00
Aug 30 11:02:57 ney kernel: [ 861.013025] sd 15:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA

Then , there is no sdb appearing in /proc/partitions and /dev/sdb is not created.

After a while (30s), I get:

Aug 30 11:03:28 ney kernel: [ 891.254466] usb 1-1.2: reset high-speed USB device number 5 using ehci-pci
Aug 30 11:03:28 ney kernel: [ 891.347004] usb 1-1.2: device firmware changed
Aug 30 11:03:28 ney kernel: [ 891.347173] sd 15:0:0:0: Device offlined - not ready after error recovery
Aug 30 11:03:28 ney kernel: [ 891.347266] usb 1-1.2: USB disconnect, device number 5
Aug 30 11:03:28 ney kernel: [ 891.347963] sd 15:0:0:0: [sdb] Attached SCSI removable disk
Aug 30 11:03:28 ney kernel: [ 891.426368] usb 1-1.2: new high-speed USB device number 6 using ehci-pci
Aug 30 11:03:28 ney kernel: [ 891.519897] usb 1-1.2: New USB device found, idVendor=1516, idProduct=1226
Aug 30 11:03:28 ney kernel: [ 891.519905] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 30 11:03:28 ney kernel: [ 891.519909] usb 1-1.2: Product: USB Drive
Aug 30 11:03:28 ney kernel: [ 891.519912] usb 1-1.2: Manufacturer: SKYMEDI
Aug 30 11:03:28 ney kernel: [ 891.519915] usb 1-1.2: SerialNumber: ^GK
Aug 30 11:03:28 ney kernel: [ 891.520758] scsi16 : usb-storage 1-1.2:1.0
Aug 30 11:03:29 ney kernel: [ 892.522516] scsi 16:0:0:0: Direct-Access 1.00 PQ: 0 ANSI: 4
Aug 30 11:03:29 ney kernel: [ 892.523984] sd 16:0:0:0: Attached scsi generic sg1 type 0
Aug 30 11:03:29 ney kernel: [ 892.524777] sd 16:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
Aug 30 11:03:29 ney kernel: [ 892.527323] sd 16:0:0:0: [sdb] Write Protect is off
Aug 30 11:03:29 ney kernel: [ 892.527330] sd 16:0:0:0: [sdb] Mode Sense: 2f 00 00 00
Aug 30 11:03:29 ney kernel: [ 892.529763] sd 16:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA

And so on.

Using 3.8.0-27, I get:
[ 1166.848466] usb 3-2.1.1: new high-speed USB device number 10 using xhci_hcd
[ 1166.866354] usb 3-2.1.1: New USB device found, idVendor=1516, idProduct=1226
[ 1166.866361] usb 3-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1166.866365] usb 3-2.1.1: Product: USB Drive
[ 1166.866368] usb 3-2.1.1: Manufacturer: SKYMEDI
[ 1166.866371] usb 3-2.1.1: SerialNumber:
[ 1166.866371] K
[ 1166.867162] scsi9 : usb-storage 3-2.1.1:1.0
[ 1169.303686] scsi 9:0:0:0: Direct-Access 1.00 PQ: 0 ANSI: 4
[ 1169.304967] sd 9:0:0:0: Attached scsi generic sg1 type 0
[ 1169.305291] sd 9:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
[ 1169.308129] sd 9:0:0:0: [sdb] Write Protect is off
[ 1169.308138] sd 9:0:0:0: [sdb] Mode Sense: 2f 00 00 00
[ 1169.310052] sd 9:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 1169.316515] sdb: sdb1
[ 1169.322861] sd 9:0:0:0: [sdb] Attached SCSI removable disk
[ 1170.150762] EXT4-fs (sdb1): recovery complete
[ 1170.154789] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic 3.8.0-27.40
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2510 F.... pulseaudio
Date: Fri Aug 30 11:31:10 2013
HibernationDevice: RESUME=UUID=0cf2483e-c441-45a0-858d-b7bef8435676
InstallationDate: Installed on 2013-03-15 (167 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Latitude E6230
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=1f048f47-95a8-43de-becd-c70fad6088e4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-27-generic N/A
 linux-backports-modules-3.8.0-27-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2013-04-26 (125 days ago)
dmi.bios.date: 02/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0GWYCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd02/06/2013:svnDellInc.:pnLatitudeE6230:pvr01:rvnDellInc.:rn0GWYCT:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6230
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Alexandre BELLONI (abelloni)]

Actually, I tried with another usb keys and it is working fine on 3.8.0-29. The affected ones are all Kingston DT101 G2. Some of those report Manufacturer: SKYMEDI with a broken SerialNumber: ^FK, others are reporting Product: DT 101 G2 Manufacturer: KINGSTON SerialNumber: 001CC0EC350DACB0270B4EB7 but still, they don't work anymore on 3.8.0-29.

If necessary, I can try 3.8.0-28

[Julian Wiedmann (jwiedmann)]

Pleasy try the testing instructions in bug 1215155 and unduplicate if that doesn't fix it.

[Alexandre BELLONI (abelloni)]

It indeed solves the issue. Sorry for the noise !