[Acer Aspire 4810T] suspend/resume failure

Bug #1218030 reported by steel8
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

The laptop didn't start after suspending. The screen was all black, not responding to the keyboard or touchpad.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-4-generic 3.11.0-4.9
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mini14 1613 F.... pulseaudio
 /dev/snd/seq: timidity 1166 F.... timidity
CRDA: Error: [Errno 2] Nie ma takiego pliku ani katalogu: 'iw'
Date: Wed Aug 28 20:32:52 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=e7f537e3-0866-4008-bed6-c42147144e4e
InstallationDate: Installed on 2013-05-08 (112 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Acer Aspire 4810T
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic root=UUID=1ad7364c-1ad1-49ce-b900-1ab8f1cff252 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-4-generic N/A
 linux-backports-modules-3.11.0-4-generic N/A
 linux-firmware 1.113
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: zram
Title: [Acer Aspire 4810T] suspend/resume failure
UpgradeStatus: Upgraded to saucy on 2013-06-03 (86 days ago)
UserGroups:

dmi.bios.date: 08/17/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: V1.28.
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 4810T
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrV1.28.:bd08/17/2009:svnAcer:pnAspire4810T:pvrV1.28.:rvnAcer:rnAspire4810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 4810T
dmi.product.version: V1.28.
dmi.sys.vendor: Acer

Revision history for this message
steel8 (steel8) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Medium
penalvch (penalvch)
tags: added: bios-outdated-v1.35
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
steel8 (steel8) wrote :

Here's the output:

V1.35
04/13/2010

The BIOS change did nothing better - laptop wasn't resuming. The screen was all black, with no reaction on keystrokes.

But I found the possible problem. I had laptop-mode on. After disabling it everything came back to normal. The laptop is now resuming normally after suspend.

Thank you for your help.

penalvch (penalvch)
tags: added: latest-bios-v1.35
removed: bios-outdated-v1.35
Revision history for this message
penalvch (penalvch) wrote :

steel8, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1218030/comments/4 regarding you returned Ubuntu to it's default configuration of laptop mode off. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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