[Hewlett-Packard HP ProBook 4430s] suspend/resume failure

Bug #1217494 reported by Saikrishna Arcot
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I was waking my laptop up from sleep when what I think was a panic occurred. I don't think the Caps Lock key was flashing, but the text log appeared instead of a GUI.

cat /proc/cmdline: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=d88fcb74-26b2-4ffe-98e7-ddaf138fd1cb ro quiet splash vt.handoff=7

cat /etc/initramfs-tools/conf.d/resume: RESUME=UUID=51e06ddb-c894-4fde-9676-70b3d961c263

cat /proc/version_signature: Ubuntu 3.8.0-29.42-generic 3.8.13.5

ProblemType: KernelOops
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: saikrishna 2510 F.... pulseaudio
Date: Tue Aug 27 14:08:51 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=51e06ddb-c894-4fde-9676-70b3d961c263
InstallationDate: Installed on 2012-10-19 (311 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP ProBook 4430s
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=d88fcb74-26b2-4ffe-98e7-ddaf138fd1cb ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic N/A
 linux-firmware 1.106
SourcePackage: linux
Title: [Hewlett-Packard HP ProBook 4430s] suspend/resume failure
UpgradeStatus: Upgraded to raring on 2013-04-27 (122 days ago)
UserGroups:

dmi.bios.date: 09/18/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SRR Ver. F.29
dmi.board.name: 167E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 22.24
dmi.chassis.asset.tag: CNU13652JC
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SRRVer.F.29:bd09/18/2012:svnHewlett-Packard:pnHPProBook4430s:pvrA0001D02:rvnHewlett-Packard:rn167E:rvrKBCVersion22.24:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4430s
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Saikrishna Arcot (saiarcot895) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
penalvch (penalvch) wrote :

Saikrishna Arcot, as per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5045464&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4059%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update is available for your BIOS (F.41). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-f.41
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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