[LENOVO 36986CG] suspend/resume failure

Bug #1216558 reported by Teamaffairs
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

get it after closing lip - suspend isnt working at me.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-3-generic 3.11.0-3.8
ProcVersionSignature: Ubuntu 3.11.0-3.8-generic 3.11.0-rc6
Uname: Linux 3.11.0-3-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stefan 1992 F.... pulseaudio
Date: Sun Aug 25 14:10:45 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=dfcd5934-9b8c-4b6e-a1e5-a905107e1a1f
InstallationDate: Installed on 2013-08-16 (9 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Alpha amd64 (20130724)
InterpreterPath: /usr/bin/python3.3
MachineType: LENOVO 36986CG
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-3-generic.efi.signed root=UUID=da6bd93e-c2fe-4a07-a710-fa58baa5e5b5 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-3-generic N/A
 linux-backports-modules-3.11.0-3-generic N/A
 linux-firmware 1.113
SourcePackage: linux
Title: [LENOVO 36986CG] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 06/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: GFET35WW (1.14 )
dmi.board.asset.tag: Not Available
dmi.board.name: 36986CG
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGFET35WW(1.14):bd06/05/2013:svnLENOVO:pn36986CG:pvrThinkPadHelix:rvnLENOVO:rn36986CG:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 36986CG
dmi.product.version: ThinkPad Helix
dmi.sys.vendor: LENOVO

Revision history for this message
Teamaffairs (info-teamaffairs) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc7-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Donn Morrison (donn-morrison) wrote :

I am having suspend/resume failures as well with kernel version 3.11. There appears to be two aspects:

1. Keyboard does not work after resume (seemingly random). Reboot required.

2. Suspend does not really suspend, PC remains on and eventually runs out of battery (also random).

From my experience, the longer I let it sleep the higher the probability of one of the two (above) happening. For #2, perhaps something is causing the machine to wake up? I am pretty certain nothing touches it and the power button is hard to press even when you really try.

uname -a:

Linux donn-idi 3.11.0-4-generic #9-Ubuntu SMP Mon Aug 26 15:21:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
Donn Morrison (donn-morrison) wrote :

l cleared up the reason for case #2 above. This is due to the Intel Rapid Start Technology (IRST) in BIOS. When in sleep mode for a long time (one comment says 3 hours) the Helix will wake up and tell the OS to hibernate.

http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Helix-shuts-down-while-in-sleep-mode/td-p/1160317

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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