Impossible to subscribe to a podcast feed at http://echo.msk.ru/guests/12844/rss-audio.xml

[Beowulf]

I cannot subscribe to a podcast feed at http://echo.msk.ru/guests/12844/rss-audio.xml with Banshee.

Expected result: podcast files are displayed
Actual result: Banshee shows 'Network error' message

I tried to subscribe to the same podcast feed with Rhythmbox and didn't have any problems, so it must be Banshee-specific.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: banshee 2.6.1-1ubuntu1.2
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
Date: Sat Aug 24 20:48:58 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-07-11 (408 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MarkForUpload: True
SourcePackage: banshee
UpgradeStatus: Upgraded to raring on 2013-04-26 (120 days ago)

[Beowulf (s-highlander)]

The same problem with a podcast feed at http://www.bbchistorymagazine.com/podcast/historypodcast.xml

[Chow Loong Jin (hyperair)]

On Sat, Aug 24, 2013 at 05:59:21PM -0000, Beowulf wrote:
> The same problem with a podcast feed at
> http://www.bbchistorymagazine.com/podcast/historypodcast.xml

Could you check if you have the "Disable features requiring Internet access"
option checked in the Preferences dialog? If so, please disable it and try
again.

Otherwise, could you get the debug log using the instructions at
http://banshee.fm/contribute/file-bugs please?

  status incomplete

--
Kind regards,
Loong Jin

[Beowulf (s-highlander)]

The "Disable features requiring Internet access" option has no effect. I have attached the log file.

[Chow Loong Jin (hyperair)]

On Sun, Aug 25, 2013 at 01:42:58PM -0000, Beowulf wrote:
> The "Disable features requiring Internet access" option has no effect. I
> have attached the log file.

It doesn't look like there are any log entries regarding the podcast feed. Could
you get the output again while reproducing the error?

--
Kind regards,
Loong Jin

[Beowulf (s-highlander)]

I have attached another log file

[Beowulf (s-highlander)]

This podcast feed http://feeds.feedburner.com/americhka/oBlg works fine, while the two feeds I have indicated above don't work. In Rhythmbox all the three feeds work fine.

[Chow Loong Jin (hyperair)]

On Mon, Aug 26, 2013 at 06:06:25AM -0000, Beowulf wrote:
> This podcast feed http://feeds.feedburner.com/americhka/oBlg works fine,
> while the two feeds I have indicated above don't work. In Rhythmbox all
> the three feeds work fine.

Very odd. http://echo.msk.ru/guests/12844/rss-audio.xml works for me, and I'm
seeing DNS resolution failures in your log. Are you using a proxy of any sort
with Rhythmbox?

--
Kind regards,
Loong Jin

[Beowulf (s-highlander)]

No, I don't use proxy

[Chow Loong Jin (hyperair)]

Can you try running "ping echo.msk.ru"?

[Beowulf (s-highlander)]

PING echo.msk.ru (178.248.233.23) 56(84) bytes of data.
64 bytes from 178.248.233.23: icmp_req=1 ttl=56 time=59.5 ms
64 bytes from 178.248.233.23: icmp_req=2 ttl=56 time=59.4 ms
64 bytes from 178.248.233.23: icmp_req=3 ttl=56 time=59.5 ms

[Chow Loong Jin (hyperair)]

On Sat, Aug 31, 2013 at 07:40:23PM -0000, Beowulf wrote:
> PING echo.msk.ru (178.248.233.23) 56(84) bytes of data.
> 64 bytes from 178.248.233.23: icmp_req=1 ttl=56 time=59.5 ms
> 64 bytes from 178.248.233.23: icmp_req=2 ttl=56 time=59.4 ms
> 64 bytes from 178.248.233.23: icmp_req=3 ttl=56 time=59.5 ms

Okay, so you don't have a DNS issue there. I don't understand why it's throwing
up name resolution errors though. Could you try adding the podcast again and
seeing what error you get this time?

--
Kind regards,
Loong Jin

[Beowulf (s-highlander)]

This weekend I am visiting my parents who live in another city, of course, I connect to the internet via a different ISP than home. I tried to add the podcast again, and it worked like a charm. I am alsmost certain that the problem was with DNS, it could be an out-dated entry in DNS cache on ISP side,

Thank you for helping me, I am closing the bug.

[Chow Loong Jin (hyperair)]

On Sun, Sep 01, 2013 at 07:43:32PM -0000, Beowulf wrote:
> This weekend I am visiting my parents who live in another city, of
> course, I connect to the internet via a different ISP than home. I tried
> to add the podcast again, and it worked like a charm. I am alsmost
> certain that the problem was with DNS, it could be an out-dated entry
> in DNS cache on ISP side,
>
> Thank you for helping me, I am closing the bug.

You're welcome. Thanks for the followup.

--
Kind regards,
Loong Jin