Wake up to black screen after suspension

Bug #1215439 reported by jsaff
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When I choose to suspend, no problem. When I try to wake, laptop powers up, but to a totally blank screen, not just faint. No keyboard actions make a difference. Can not reboot to fix black screen, must remove battery and charger first, then reboots fine. Certain it has something to do with this HP pc, as my Asus works perfectly.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDmesg:
 [ 20.465856] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
 [ 20.466237] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
Date: Thu Aug 22 09:14:22 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.20.155.1+bdcom, 3.8.0-19-generic, x86_64: installed
 bcmwl, 6.20.155.1+bdcom, 3.8.0-27-generic, x86_64: installed
 bcmwl, 6.20.155.1+bdcom, 3.8.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1444]
InstallationDate: Installed on 2013-08-14 (8 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP G62 Notebook PC
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=28e4f5d9-ea76-49a5-8c4f-d26de87b2824 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1444
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 69.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd04/07/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr0595110000242710010020100:rvnHewlett-Packard:rn1444:rvr69.37:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 0595110000242710010020100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.43-0ubuntu1.1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu0.3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Thu Aug 22 08:52:18 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: radeon

Revision history for this message
jsaff (jsaff1043) wrote :
Revision history for this message
penalvch (penalvch) wrote :

jsaff, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: needs-full-computer-model needs-suspend-logs needs-upstream-testing release suspend
affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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