logitch M570 mouse stopped working in 13.04

[Yuan Song]

The logitech M570 wireless mouse used to work. But recently it became much less sensitive. I changed battery several time and it did not help. Wired mouse works fine.

If I click on a window title bar, sometimes the window gets maximized. If I drag on a line of text to select, I may get a word selected. If I drag a window around, the window may stop moving even though the mouse pointer still moves. The mouse pointer moves without any issue. But the gui does not respond to the mouse action correctly.

Attached is a syslog of the logitech M570 receiver.

Aug 21 00:59:54 saturn kernel: [ 2849.606566] usb 7-2: new full-speed USB device number 8 using ohci_hcd
Aug 21 00:59:54 saturn kernel: [ 2849.779163] usb 7-2: New USB device found, idVendor=046d, idProduct=c52b
Aug 21 00:59:54 saturn kernel: [ 2849.779175] usb 7-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Aug 21 00:59:54 saturn kernel: [ 2849.779182] usb 7-2: Product: USB Receiver
Aug 21 00:59:54 saturn kernel: [ 2849.779188] usb 7-2: Manufacturer: Logitech
Aug 21 00:59:54 saturn kernel: [ 2849.801466] logitech-djreceiver 0003:046D:C52B.001B: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:16.0-2/input2
Aug 21 00:59:54 saturn mtp-probe: checking bus 7, device 8: "/sys/devices/pci0000:00/0000:00:16.0/usb7/7-2"
Aug 21 00:59:54 saturn mtp-probe: bus: 7, device: 8 was not an MTP device
Aug 21 00:59:54 saturn kernel: [ 2849.806777] input: Logitech Unifying Device. Wireless PID:1028 as /devices/pci0000:00/0000:00:16.0/usb7/7-2/7-2:1.2/0003:046D:C52B.001B/input/input23
Aug 21 00:59:54 saturn kernel: [ 2849.807096] logitech-djdevice 0003:046D:C52B.001C: input,hidraw2: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:1028] on usb-0000:00:16.0-2:1

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Aug 21 08:33:59 2013
DistUpgraded: 2013-06-23 14:25:17,675 DEBUG enabling apt cron job
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus: fglrx-updates, 9.012, 3.8.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Redwood LE [Radeon HD 5550] [1002:68da] (prog-if 00 [VGA controller])
   Subsystem: Hightech Information System Ltd. Device [1787:200d]
InstallationDate: Installed on 2013-04-02 (141 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Gigabyte Technology Co., Ltd. GA-890FXA-UD5
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=f630d0df-facb-47b4-b39a-be87a1252e93 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to raring on 2013-06-23 (58 days ago)
dmi.bios.date: 11/24/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F6
dmi.board.name: GA-890FXA-UD5
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd11/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890FXA-UD5:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890FXA-UD5:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-890FXA-UD5
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.43-0ubuntu1.1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu0.3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Wed Aug 21 00:12:24 2013
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: fglrx

[Timo Aaltonen (tjaalton)]

hardware problem, unless you can prove otherwise

[Mark Thornton (mthornton-2)]

I have exactly the same behaviour with a Logitech Anywhere MX mouse. Dragging almost never works.

Another report with the same behaviour:

http://ubuntuforums.org/showthread.php?t=2172455

[Mark Thornton (mthornton-2)]

I have now tested the mouse on Windows and found exactly the same thing. Oh well.