Button to turn off touchpad not working, Xubuntu 13.07 on ASUS x202e

Bug #1210900 reported by Phil Gomes
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Running Xubuntu 13.04 on an ASUS x202e.

Unlike my Ubuntu 13.04 installation, I'm unable to turn off the touchpad using Fn-F9 in Xubuntu.

Other Fn-F* keys like volume, mute, brightness all work.
---
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pmg 1926 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=79e351fd-bd10-46be-9aa9-8b72e6594ca9
InstallationDate: Installed on 2013-07-16 (26 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MachineType: ASUSTeK COMPUTER INC. X202E
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=d9b09a76-8285-46b4-9b90-339405f1c53d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-27-generic N/A
 linux-backports-modules-3.8.0-27-generic N/A
 linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/19/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X202E.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X202E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX202E.204:bd09/19/2012:svnASUSTeKCOMPUTERINC.:pnX202E:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX202E:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X202E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Sami Jaktholm (sjakthol) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1210900

If possible, could you also attach some hotkey related debugging information by following instructions from here: https://wiki.ubuntu.com/Hotkeys/Troubleshooting#Useful_Information_to_Collect_in_Reports

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: unity (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Phil Gomes (phil-gomes) wrote :
Revision history for this message
Phil Gomes (phil-gomes) wrote :
Revision history for this message
Phil Gomes (phil-gomes) wrote :
Revision history for this message
Phil Gomes (phil-gomes) wrote :
Revision history for this message
Phil Gomes (phil-gomes) wrote :
Revision history for this message
Phil Gomes (phil-gomes) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected raring
description: updated
Revision history for this message
Phil Gomes (phil-gomes) wrote : BootDmesg.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : CRDA.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : HookError_cloud_archive.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : IwConfig.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : Lspci.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : Lsusb.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : ProcModules.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote : PulseList.txt

apport information

Revision history for this message
Phil Gomes (phil-gomes) wrote :

Thank you, Sami. I've run the reports.

Revision history for this message
penalvch (penalvch) wrote :

Phil Gomes, as per http://www.asus.com/us/Notebooks_Ultrabooks/ASUS_VivoBook_X202E#support_Download_8 an update is available for your BIOS (206). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-206 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.