vpn submenu empty in network manager menu

[Fredrik Wendt]

I've been using a OpenVPN connection for the past three-four days and I've got it setup with the GUI in network-manager-openvpn (-gnome package involved I guess?) and it works well most of the time. However, when the network connection is lost the VPN connection is not brought up back with the network connection (a separate wishlist kind of thing). The problem I'm having is that the "VPN Connections" submenu *sometimes* is completely empty. I'm not sure how to properly debug this or what to look for after/when this happens, or how to turn on more verbose logging.

I'm on a laptop (MacBook Air 5,2) with Ubuntu 13.04 (upgraded from 12.10). Trying to reproduce this, I've tried to disconnect power, close lid and wait for the machine to suspend, then open the lid and let it respawn. So far, I've not been able to reproduce the bug this way.

I'm updating libdbusmenu-gtk3-4 today, and hope this doesn't happen again. But I would like to know what to look for or do, when this happens the next time.

Both n-m-openvpn and n-m-openvpn-gnome are version 0.9.6.0-0ubuntu3.

[Fredrik Wendt (fredrik-wendt)]

Logging out and in again restored the menu.

[James Tillman (jptillman)]

I've been having this problem in my installations since I began using Ubuntu seriously back in Jan. of this year (started with 12.10 (Quantal) and has carried through to 13.04 (Raring), fresh install of both). The only solution I've seen short of a restart is to kill the nm-applet process and restart it.

Most often it happens to me my laptop comes out of suspend or hibernation. I use a Sony Vaio VGN-FW270J running 13.04.

A thread on the ubuntu forums has been discussing it for some time.
http://ubuntuforums.org/showthread.php?t=2103302

[Fredrik Wendt (fredrik-wendt)]

Yes, killing nm-applet and starting a new one works for me too.