no communication with Epson D88 when a ink cartdridge is empty

Bug #1205062 reported by efa
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

printer Epson Stylus D88
when an ink cartdridge is empty, no communication with printer is possible.
Device /dev/usb/lp0 disappear, so no printing is possible,
and even worse, is not possible to know which ink cartridge is empty.

For example in that situation:
sudo escputil -i -r /dev/usb/lp0
fail

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu5
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic i686
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: i386
Date: Thu Jul 25 21:30:38 2013
InstallationDate: Installed on 2013-01-23 (182 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
Lpstat: device for Stylus-D88: usb://EPSON/Stylus%20D88?serial=HU33Y0605261532110
MachineType: System manufacturer System Product Name
MarkForUpload: True
Papersize: a4
PpdFiles: Stylus-D88: Epson Stylus D88 - CUPS+Gutenprint v5.2.9
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic root=UUID=942f6695-dbdd-4fb0-8043-3fa3de754610 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to raring on 2013-07-03 (22 days ago)
dmi.bios.date: 08/10/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0610
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H61-M LE R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev x.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0610:bd08/10/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H61-MLER2.0:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
efa (efa) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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