[FEISTY] firefox crashed

[Parthan SR]

Binary package hint: mozilla-firefox

... firefox crashes when download window pop ups or opening preferences from edit menu

Firefox v2.0.0.4 - latest update from the repos for Ubuntu Fesity.

When the download window pop ups when trying to either download or save something, the firefox window closes/exits off. This happens when trying to open the preferences from the Edit menu also. I am able to reproduce this bug by trying to download/save anything from a link or by trying to open the preferences menu.

Where I have to look for the error logs to help you get more insight on this?

[Parthan SR (parth-technofreak)]

Here is the crash report from /var/crash when I tried to reproduce the bug by opening preferences from edit menu.

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you Parthan for submitting this report.

We need a report with debug symbols. Could you please try to obtain a
backtrace by following the instructions on [1], or upload the *FULL*
crash report that probably was generated during the crash and that
should be located at /var/crash/ to [2].

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe the steps that lead to it (it is
very important for us to have a test case for each crash).

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/120493/+addcomment

[Parthan SR (parth-technofreak)]

The bug issue got solved following the instructions to check whether it is a reportable bug as in [1]. I created another profile and I could not reproduce the error. Then I removed all extensions and themes from my previous profile (default) and was not able to reproduce the bug. The issue was in some of the themes I had installed/been using.

Thankyou.

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you for your feedback,

we are closing now this report, please, reopen it at any time if you
have more related info.

Thanks for your contribution. Don't hesitate to submit new crashes,

H. Montoliu