USB sound card stopped working (not detected)

Bug #1203392 reported by Remco
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My USB headset stopped working. This may have been after an update. Dmesg shows that the device is recognized, but then there is the following error:

snd_usb_audio: Unknown parameter `index'

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.10.0-4.13-generic 3.10.1
Uname: Linux 3.10.0-4-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.11-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: remco 2028 F.... pulseaudio
 /dev/snd/controlC0: remco 2028 F.... pulseaudio
Date: Sun Jul 21 00:19:11 2013
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: Upgraded to saucy on 2013-06-17 (33 days ago)
dmi.bios.date: 09/28/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.3
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 785GM-E51 (MS-7596)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.3:bd09/28/2009:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7596:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rn785GM-E51(MS-7596):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7596
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Revision history for this message
Remco (remco47) wrote :
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

I couldn't get the snd-usb-audio module to load either (same error).

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

I was able to workaround the issue by commenting out the two 'snd_usb_audio: index=-2' lines in /etc/modprobe.d/alsa-base.conf

Revision history for this message
Julian Alarcon (julian-alarcon) wrote :

Thanks Daniel, your workaround worked flawlessly. Just commented that 2 lines (BTW, why is this line twice on that file?)

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