[Dell Inc. Latitude E6500] suspend/resume failure

Bug #1200099 reported by Cary
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Failed to resume completely when dd'ing an OS X iso onto a usb external hard drive.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-2-generic 3.10.0-2.10
ProcVersionSignature: Ubuntu 3.10.0-2.10-generic 3.10.0
Uname: Linux 3.10.0-2-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.10.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kerihartlajn 2145 F.... pulseaudio
Date: Thu Jul 11 00:21:08 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2013-07-01 (9 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130630)
InterpreterPath: /usr/bin/python3.3
MachineType: Dell Inc. Latitude E6500
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-2-generic root=UUID=a4b68524-db0b-4576-a516-4667c5a3b606 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-2-generic N/A
 linux-backports-modules-3.10.0-2-generic N/A
 linux-firmware 1.111
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [Dell Inc. Latitude E6500] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 04/13/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A25
dmi.board.name: 0PP476
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA25:bd04/13/2011:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0PP476:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.

Revision history for this message
Cary (caryhartline) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Cary Hartline, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/troubleshooting/us/en/04/Product/latitude-e6500 an update is available for your BIOS (A27). If you update to this, does it change anything?

If not, could you please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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