HP 1102 does not print

Bug #1200009 reported by Istarion-rus
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

In printer status i see error message Printer "HP-LaserJet-Professional-p1102": "hplip.plugin"

orlan@orlan-i5-3570k:~$ cupsd
cupsd: Child exited on signal 15
orlan@orlan-i5-3570k:~$

orlan@orlan-i5-3570k:~$ lsb_release -rd
Description: Ubuntu 13.04
Release: 13.04

orlan@orlan-i5-3570k:~$ apt-cache policy cups
cups:
  Установлен: 1.6.2-1ubuntu7
  Кандидат: 1.6.2-1ubuntu7
  Таблица версий:
 *** 1.6.2-1ubuntu7 0
        500 http://ru.archive.ubuntu.com/ubuntu/ raring-proposed/main amd64 Packages
        100 /var/lib/dpkg/status
     1.6.2-1ubuntu5 0
        500 http://ru.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
orlan@orlan-i5-3570k:~$ apt-cache policy cups hplip
cups:
  Установлен: 1.6.2-1ubuntu7
  Кандидат: 1.6.2-1ubuntu7
  Таблица версий:
 *** 1.6.2-1ubuntu7 0
        500 http://ru.archive.ubuntu.com/ubuntu/ raring-proposed/main amd64 Packages
        100 /var/lib/dpkg/status
     1.6.2-1ubuntu5 0
        500 http://ru.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
hplip:
  Установлен: 3.13.3-1
  Кандидат: 3.13.3-1
  Таблица версий:
 *** 3.13.3-1 0
        500 http://ru.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu7
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
Date: Thu Jul 11 09:05:57 2013
InstallationDate: Installed on 2013-09-07 (-58 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for HP-LaserJet-Professional-p1102: smb://1/SMIRNOF/HP%20LaserJet%20Professional%20P1102
MachineType: System manufacturer System Product Name
MarkForUpload: True
Papersize: a4
PpdFiles: HP-LaserJet-Professional-p1102: HP LaserJet Professional p1102, hpcups 3.13.3, requires proprietary plugin
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=2713a651-6fe1-43a6-ae53-9d453172ecdc ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1002
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8B75-M
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd10/16/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8B75-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Istarion-rus (istarion-rus) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Istarion-rus,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1200009
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Istarion-rus (istarion-rus) wrote :

Hello,

I haven't access to that device now, and not interested in solution.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Istarion-rus. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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