Installer crash

Bug #1196489 reported by Branden Ardelean
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Every time I attempt to install, either from USB or CD, it will crash during the installation. I'm using an Asus k55n laptop that originally had Windows 8 preinstalled.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.14.6
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CasperVersion: 1.331
Date: Mon Jul 1 06:13:00 2013
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Branden Ardelean (branden-m-ardelean) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Jul 1 10:11:25 ubuntu /plugininstall.py: Traceback (most recent call last):
Jul 1 10:11:25 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1775, in <module>
Jul 1 10:11:25 ubuntu /plugininstall.py: install.run()
Jul 1 10:11:25 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Jul 1 10:11:25 ubuntu /plugininstall.py: func(self)
Jul 1 10:11:25 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 192, in run
Jul 1 10:11:25 ubuntu /plugininstall.py: self.configure_python()
Jul 1 10:11:25 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 341, in configure_python
Jul 1 10:11:25 ubuntu /plugininstall.py: cache = Cache()
Jul 1 10:11:25 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 105, in __init__
Jul 1 10:11:25 ubuntu /plugininstall.py: self.open(progress)
Jul 1 10:11:25 ubuntu /plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 150, in open
Jul 1 10:11:25 ubuntu /plugininstall.py: self._cache = apt_pkg.Cache(progress)
Jul 1 10:11:25 ubuntu /plugininstall.py: SystemError
Jul 1 10:11:25 ubuntu /plugininstall.py:

tags: added: installer-crash
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1196489

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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