[HP EliteBook 8560p, IDT 92HD81B1X5, Green Headphone Out, Right] No sound at all

[JP Roemer]

After the last update, sound is gone.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: pulseaudio 1:3.0-0ubuntu6
ProcVersionSignature: Ubuntu 3.8.0-23.34-generic 3.8.11
Uname: Linux 3.8.0-23-generic x86_64
NonfreeKernelModules: openafs
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: orax 2221 F.... pulseaudio
 /dev/snd/pcmC1D3p: orax 2221 F...m pulseaudio
 /dev/snd/controlC0: orax 2221 F.... pulseaudio
                      orax 3185 F.... alsamixer
Date: Fri Jun 21 15:14:27 2013
InstallationDate: Installed on 2013-06-12 (9 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Audio interne - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: orax 2221 F.... pulseaudio
 /dev/snd/pcmC1D3p: orax 2221 F...m pulseaudio
 /dev/snd/controlC0: orax 2221 F.... pulseaudio
                      orax 3185 F.... alsamixer
Symptom_Jack: Green Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HP EliteBook 8560p, IDT 92HD81B1X5, Green Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/22/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCF Ver. F.22
dmi.board.name: 1618
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4A
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCFVer.F.22:bd12/22/2011:svnHewlett-Packard:pnHPEliteBook8560p:pvrA0000C02:rvnHewlett-Packard:rn1618:rvrKBCVersion97.4A:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8560p
dmi.product.version: A0000C02
dmi.sys.vendor: Hewlett-Packard

[Raymond (superquad-vortex2)]

 ports:
  analog-output-speaker: Haut-parleurs (priority 10000, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-speakers"
  analog-output-headphones: Casques analogiques (priority 9000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-headphones"
 active port: <analog-output-speaker>

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Raymond (superquad-vortex2)]

Default sample spec: s16le 2ch 44100Hz
Default channel map: front-left,front-right
Default sink name: alsa_output.pci-0000_01_00.1.hdmi-stereo
Default source name: alsa_input.pci-0000_00_1b.0.analog-stereo

the default sink is HDMI instead of headphone

control.17 {
  iface CARD
  name 'Headphone Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

headphone seem not plugged

Node 0x0b [Pin Complex] wcaps 0x400581: Stereo
  Control: name="Headphone Jack", index=0, device=0
  Pincap 0x0001001c: OUT HP EAPD Detect
  EAPD 0x2: EAPD
  Pin Default 0x0421401f: [Jack] HP Out at Ext Right
    Conn = 1/8, Color = Green
    DefAssociation = 0x1, Sequence = 0xf
  Pin-ctls: 0xc0: OUT HP
  Unsolicited: tag=01, enabled=1
  Power states:
  Power: setting=D0, actual=D0
  Connection: 3
     0x13 0x14* 0x1c

[Raymond (superquad-vortex2)]

it is a bug of pulseaudio to select HDMI as default sink when it is not available

state.Generic {
 control.1 {
  iface CARD
  name 'HDMI/DP,pcm=3 Jack'
  value false
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

profiles:
  output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400)
  off: Éteint (priority 0)
 active profile: <output:hdmi-stereo>
 sinks:
  alsa_output.pci-0000_01_00.1.hdmi-stereo/#0: Caicos HDMI Audio [Radeon HD 6400 Series] Digital Stereo (HDMI)
 sources:
  alsa_output.pci-0000_01_00.1.hdmi-stereo.monitor/#0: Monitor of Caicos HDMI Audio [Radeon HD 6400 Series] Digital Stereo (HDMI)
 ports:
  hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "video-display"

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 13.04 (raring) reached end-of-life on January 27, 2014.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]