Ubuntu
linux package

[Velocity Micro NoteMagix U450] Touchpad incorrectly identified as ImPS/2 Generic Wheel Mouse

Bug #1192714 reported by Andrew Cohen on 2013-06-19

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

Velocity Micro NoteMagix U450
Touchpad manufacturer: BYD (I think...This is the best I could find.)

-----------------------------
xinput

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
    ↳ Topstar Laptop extra buttons id=11 [slave keyboard (3)]
    ↳ USB 2.0 PC Cam id=12 [slave keyboard (3)]

I: Bus=0011 Vendor=0002 Product=0005 Version=0000
N: Name="ImPS/2 Generic Wheel Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input11
U: Uniq=
H: Handlers=mouse0 event11
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=103

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xserver-xorg-input-synaptics 1.6.2-1ubuntu6
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
Uname: Linux 3.8.0-25-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
Date: Wed Jun 19 16:51:30 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-05-29 (20 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Intel Corporation ChiefRiver Platform
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=46c4f195-4cb4-450a-9425-6f4bcf924e94 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/23/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 1.09_
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Emerald Lake 2
dmi.board.vendor: Intel Corp.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr1.09_:bd11/23/2012:svnIntelCorporation:pnChiefRiverPlatform:pvr0.1:rvnIntelCorp.:rnEmeraldLake2:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
dmi.product.name: ChiefRiver Platform
dmi.product.version: 0.1
dmi.sys.vendor: Intel Corporation
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Wed Jun 19 06:38:44 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: intel
---
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.336ubuntu1
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140121)
MachineType: Intel Corporation ChiefRiver Platform
Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.13.0-4.19-generic 3.13.0-rc8
Tags: trusty ubuntu reproducible
Uname: Linux 3.13.0-4-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/23/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 1.09_
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Emerald Lake 2
dmi.board.vendor: Intel Corp.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr1.09_:bd11/23/2012:svnIntelCorporation:pnChiefRiverPlatform:pvr0.1:rvnIntelCorp.:rnEmeraldLake2:rvrFAB1:cvnIntelCorporation:ct9:cvr0.1:
dmi.product.name: ChiefRiver Platform
dmi.product.version: 0.1
dmi.sys.vendor: Intel Corporation
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.51-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu1
xserver.bootTime: Tue Jan 21 19:31:34 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5234
vendor CMN
xserver.version: 2:1.14.5-1ubuntu2

See original description

Tags:

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2013-06-19:

BootDmesg.txt Edit (47.2 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (2.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (16.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.2 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (298.4 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (434 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (128.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (291.6 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (31.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (52.8 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (686 bytes, text/plain; charset="utf-8")
xinput.txt Edit (911 bytes, text/plain; charset="utf-8")
xserver.devices.txt Edit (415 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (832 bytes, text/plain; charset="utf-8")

Andrew Cohen (dralcohen) on 2013-06-21

description:

updated

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-12-13:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	New → Confirmed

Revision history for this message

Pedro Monteiro (pedronuno777) wrote on 2013-12-13:

This isn't fixed on ubuntu 13.10 either. I have tried other distros and none seems to recognize this touchpad or configure it correctly.

Revision history for this message

penalvch (penalvch) wrote on 2014-01-10:

Andrew Cohen, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-input-synaptics (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: BootDmesg.txt

BootDmesg.txt Edit (55.2 KiB, text/plain)

apport information

tags:	added: apport-collected reproducible trusty
description:	updated

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: BootLog.txt

BootLog.txt Edit (5.3 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: CurrentDmesg.txt

CurrentDmesg.txt Edit (14.5 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: Dependencies.txt

Dependencies.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: DpkgLog.txt

DpkgLog.txt Edit (1.1 MiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: LightdmDisplayLog.txt

#10

LightdmDisplayLog.txt Edit (2.5 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: LightdmLog.txt

#11

LightdmLog.txt Edit (2.7 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: Lspci.txt

#12

Lspci.txt Edit (9.2 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: Lsusb.txt

#13

Lsusb.txt Edit (434 bytes, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: ProcCpuinfo.txt

#14

ProcCpuinfo.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: ProcEnviron.txt

#15

ProcEnviron.txt Edit (103 bytes, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (2.1 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: ProcModules.txt

#17

ProcModules.txt Edit (4.5 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: UdevDb.txt

#18

UdevDb.txt Edit (123.4 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: UdevLog.txt

#19

UdevLog.txt Edit (292.1 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: XorgLog.txt

#20

XorgLog.txt Edit (22.2 KiB, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: xinput.txt

#21

xinput.txt Edit (911 bytes, text/plain)

apport information

Revision history for this message

Andrew Cohen (dralcohen) wrote on 2014-01-21: xserver.devices.txt

#22

xserver.devices.txt Edit (415 bytes, text/plain)

apport information

penalvch (penalvch) on 2014-01-21

description:

updated

penalvch (penalvch) on 2014-01-21

summary:

- Touchpad incorrectly identified as ImPS/2 Generic Wheel Mouse in
- Velocity Micro NoteMagix U450
+ [Velocity Micro NoteMagix U450] Touchpad incorrectly identified as
+ ImPS/2 Generic Wheel Mouse

Revision history for this message

penalvch (penalvch) wrote on 2014-01-21:

#23

Andrew Cohen, thank you for testing Trusty. As per https://wiki.ubuntu.com/DebuggingTouchpadDetection#Some_general_work_flow_for_Triagers this would appear to be a kernel issue -> linux (Ubuntu).

As well, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.13

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

affects:	xserver-xorg-input-synaptics (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Low → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-03-23:

#24

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

[Velocity Micro NoteMagix U450] Touchpad incorrectly identified as ImPS/2 Generic Wheel Mouse

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package