Unity Launcher Flickers and Crashes when re ordering icons

Bug #1192219 reported by nicholas5
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
Low
Unassigned

Bug Description

My desktop seems pretty stable but i can readily crash it.

Steps to reproduce (on my system)

try to click and drag icon in the unity launcher (attempting to reorder icons).

first the unity launcher dock starts to flicker and shortly after the entire desktop flickers between
a black screen and the desktop screen. This is followed but the display jumping around and often
graphical corruption.

The mouse pointer can be moved around fine as normal - but you cannot click on anything.

At this point i need to reboot the system.

I have also had the above happen when trying to install programs through software centre.

As of now i am unsure if this is a bug with X or a bug with unity and im not sure where i should be looking
to find logs or any indication of the source of the issue.

Im willing to report debug info it anyone can tell me what i should be looking for.

Feedback appreciated
N

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
Uname: Linux 3.8.0-25-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Jun 18 16:12:48 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus: vboxhost, 4.2.10, 3.8.0-25-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1425]
MachineType: Hewlett-Packard HP G62 Notebook PC
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=17f6a837-1ed8-4ea4-a5e3-cc44dd011138 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/10/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1425
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.13
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.07:bd02/10/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr049D100000202710000020000:rvnHewlett-Packard:rn1425:rvr54.13:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 049D100000202710000020000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.9+git20130612.1f180b89-0ubuntu0sarvatt~raring
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Jun 18 15:03:06 2013
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: intel

Revision history for this message
nicholas5 (nick-fellows) wrote :
Revision history for this message
nicholas5 (nick-fellows) wrote :

short video clip where i demonstrate the above.

https://www.dropbox.com/s/fqvomub15qtmhe9/20130618_170117.mp4

bugbot (bugbot)
affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

nicholas5, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg-server REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xorg-server (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
nicholas5 (nick-fellows) wrote :

Hi

Gosh, you rightly note that i logged this report a while ago now!

I will test with the latest dev release as soon as I get a chance

Nick

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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