screenshots are black

[Chris J Arges]

When trying to take a screenshot, I use 'PrtSc' on my Thinkpad, I get a completely black screen as a result. This shows up in the preview and even if I save the picture, it is also completely black. I'm expecting the screenshot to actually take a picture of my screen.

compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
gnome-screenshot 3.8.2-0ubuntu1

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
ProcVersionSignature: Ubuntu 3.9.0-6.13-generic 3.9.6
Uname: Linux 3.9.0-6-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.10.2-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Jun 18 08:01:10 2013
DistUpgraded: Fresh install
DistroCodename: saucy
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:21ce]
InstallationDate: Installed on 2013-06-17 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130617)
MachineType: LENOVO 4177CTO
MarkForUpload: True
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.9.0-6-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: compiz
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET74WW (1.44 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4177CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET74WW(1.44):bd02/08/2013:svnLENOVO:pn4177CTO:pvrThinkPadT420:rvnLENOVO:rn4177CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4177CTO
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.45-2ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.3-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.3-0ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu13
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.8-0ubuntu1
xserver.bootTime: Mon Jun 17 12:03:25 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu13
xserver.video_driver: intel

[Don Forigua (ingforigua)]

Hi i have the same problem here my screenshot

Description: Ubuntu Saucy Salamander (development branch)
Release: 13.10
Codename: saucy
Linux cpu22 3.10.0-5-generic #15-Ubuntu SMP Wed Jul 24 19:44:23 UTC 2013 i686 i686 i686 GNU/Linux

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Anmar Oueja (anmar)]

I am using 13.10 with the latest packages and do have this problem. I am using Thinkpad X1 Carbon (Ivy Bridge)

[Anmar Oueja (anmar)]

I can no longer reproduce this bug any more. All my screenshots are working as expected. I am using the latest 13.10 as of Aug 29, 2013

[Christopher Townsend (townsend)]

Based on Anmar's comment, I believe this was fixed in the 0.9.10 Compiz release. Marking as such.

[Chris J Arges (arges)]

Re-opening. I checked this with the latest updates on Saucy and this still affects me. Tested this on my T420 which this was originally reported on. I also noticed that other screen capture tools do not work. For example 'avconv -f x11grab -i :0.0 /tmp/out.mpg' only produces a black screen in which only the cursor is visible.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Chris J Arges (arges)]

With ccsm I disabled 'Copy to Texture', and then I was able to take a screenshot.

[Amjad Mash'al (nav)]

This bug affects me as well. It's fixed by running "compiz --replace" in terminal, but in some cases it happens again and I have to do a compiz --replace again.

[Éric Piel (pieleric)]

I see this bug as well. That's with an intel GM965. However, it seems that screenshots stop working only after a "while" (not sure what triggers it). Once screenshots are black, they are always black until I run "compiz --replace" (or restart the computer).

[Michal Hruby (mhr3)]

Also affected, disabling/enabling "Copy to texture" makes compiz crash so afterwards the screenshot works fine. Otherwise it seems that suspend+resume breaks it. I can take screenshots just fine before suspending, then it's all black and I need to restart compiz.

OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile
OpenGL core profile version string: 3.1 (Core Profile) Mesa 9.2.0

This seems to be an issue with saucy only, worked fine in raring.

[Sebastien Bacher (seb128)]

seems like an intel bug and a duplicate of bug #1234178

switching to a vt (ctrl-alt-f1) and back to xorg should workaround the issue