Dell XPS 18 touchscreen not functional

[Scott P]

I have tried using an 13.04 x64 live DVD to run Ubuntu on a Dell XPS 18, and the touchscreen is not responsive.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-19-generic 3.8.0-19.29
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3209 F.... pulseaudio
 /dev/snd/pcmC0D0p: ubuntu 3209 F...m pulseaudio
CasperVersion: 1.331
Date: Fri Jun 14 13:19:04 2013
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. XPS 18
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-19-generic N/A
 linux-backports-modules-3.8.0-19-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0YN9W0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd04/09/2013:svnDellInc.:pnXPS18:pvrNotSpecified:rvnDellInc.:rn0YN9W0:rvrA00:cvnDellInc.:ct13:cvrNotSpecified:
dmi.product.name: XPS 18
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Scott Pause, as per http://ftp.dell.com/published/Pages/xps-18-1810.html an update is available for your BIOS (A05). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Peter B. (ussenterprisencc1701)]

I also have the Dell XPS 18" touch screen "all-in-one" type computer. Because Windows 8 is on the computer, and no way to re-install it (MS does not provide), I can only boot directly to Ubuntu 13.04 from the LiveDVD written to USB, which I have done successfully. However Ubuntu is not providing touch screen support "out of the box", but neither is LinuxMint 15 which I also tried. The only way I've gotten Mint and Ubuntu to have some touch screen support is running it as a vm guest under VMware Player.

Anyway, with Ubuntu 13.04 booted from USB (LiveDVD), here is the output of dmidecode per your request.

root@ubuntu:~# sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A05
06/04/2013

[penalvch (penalvch)]

Peter B., if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[Peter B. (ussenterprisencc1701)]

See also: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1205494

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]