acer travelmate 5735Z - black screen

Bug #1187794 reported by Thomas Beyer
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

this is annoying! this bug exists until 2 years and no fix for it !!!

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-23-generic 3.8.0-23.34
ProcVersionSignature: Ubuntu 3.8.0-23.34-generic 3.8.11
Uname: Linux 3.8.0-23-generic i686
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mikel 1921 F.... pulseaudio
Date: Wed Jun 5 15:29:26 2013
HibernationDevice: RESUME=UUID=caafe328-ba6a-4af6-a1ee-7f23a70582ee
InstallationDate: Installed on 2013-06-04 (0 days ago)
InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Acer TM5735Z
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-23-generic root=UUID=7734b686-f003-4e0c-85a1-d6c4325a1a86 ro quiet splash acpi_backlight=legacy acpi_osi=Linux vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-23-generic N/A
 linux-backports-modules-3.8.0-23-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: BA51_MV
dmi.board.vendor: Acer
dmi.board.version: V1.14
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.14
dmi.modalias: dmi:bvnAcer:bvrV1.14:bd07/26/2011:svnAcer:pnTM5735Z:pvrV1.14:rvnAcer:rnBA51_MV:rvrV1.14:cvnAcer:ct10:cvrV1.14:
dmi.product.name: TM5735Z
dmi.product.version: V1.14
dmi.sys.vendor: Acer

Revision history for this message
Thomas Beyer (tb-beyercenter) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
summary: - acer travelmate 5734Z - black screen
+ acer travelmate 5735Z - black screen
penalvch (penalvch)
tags: added: latest-bios-v1.14 needs-upstream-testing regression-potential
Revision history for this message
penalvch (penalvch) wrote :

Thomas Beyer, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.10-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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