can't print using hplip 3.13.5. Keep getting text with "@PJL SET JOBATTR="JobAcct3..."

[Ralph]

ran both hp-check -t and hp-doctor -- Here is the hp-check report:

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 GNU/Linux
 Host: ralph-GC668AA-ABA-SR5110NX
localhost
 Proc: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013 GNU/Linux
 Distribution: ubuntu 12.04
 Bitness: 32 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.13.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.13.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.13.5

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1370229886
pending_upgrade_time = 0
latest_available_version = 3.13.5

[settings]
systray_visible = 0
systray_messages = 1

[last_used]
device_uri = "hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN"
printer_name = Officejet_6600
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 06/04/2013 14:14:54
version = 3.13.5

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 dbus DBus REQUIRED - 1.4.18 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
 cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.6.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.13.5 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.13.5 OK -
 hpmudext IO-Extension REQUIRED - 3.13.5 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.13.5 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.13.5 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/Officejet_6600?serial=CN25N2H1GC05RN' is a Hewlett-Packard Officejet_6600 all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- -----------------
  hp:/usb/Officejet_6600?serial=CN HP Officejet 6600
  25N2H1GC05RN

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Officejet_6600
--------------
Type: Printer
Device URI: hp:/usb/Officejet_6600?serial=CN25N2H1GC05RN
PPD: /etc/cups/ppd/Officejet_6600.ppd
PPD Description: HP Officejet 6600, hpcups 3.13.5
Printer status: printer Officejet_6600 is idle. enabled since Tue 04 Jun 2013 01:40:07 PM CDT
Communication status: Good

Officejet_6600_fax
------------------
Type: Fax
Device URI: hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN
PPD: /etc/cups/ppd/Officejet_6600_fax.ppd
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_6600_fax is idle. enabled since Tue 04 Jun 2013 01:33:14 PM CDT
Communication status: Good

--------------
| PERMISSION |
--------------

groups user-groups Required - - OK ralph adm lp cdrom sudo dip plugdev lpadmin sambashare

USB Officejet_6600 Required - - OK Node:'/dev/bus/usb/001/013' Perm:' root lp rw- rw- rw- rw- ---'
No errors or warnings.

Done.

[goutam kodu (goutam-hplip)]

Hi Ralph,

Can you run, command 'hp-logcapture' in terminal and provide us the log files to analyze the problem.

Thanks
Goutam

[Ralph (kesselr1)]

Thank you for the reply. I attached the output of hp-logcapture for
your review.

On 06/11/2013 01:34 AM, goutam kodu wrote:
> Hi Ralph,
>
> Can you run, command 'hp-logcapture' in terminal and provide us the
> log files to analyze the problem.
>
> Thanks
> Goutam
>

[Ralph (kesselr1)]

I reinstalled my hplip server package and I am resubmitting the log package.
BTW I noticed an error message "hp-check: hp-check[5629]: error:
lp,lpadmin groups need to be added for root user".
Noticed a bug in the installation process for installing as root.

On 06/11/2013 01:34 AM, goutam kodu wrote:
> Hi Ralph,
>
> Can you run, command 'hp-logcapture' in terminal and provide us the
> log files to analyze the problem.
>
> Thanks
> Goutam
>

[gf (gf-interlinks-deactivatedaccount)]

Hello Ralph,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the bug report?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]