[Thunderbird plug-in] Base64 or multipart mails are not understand by OpenERP

Bug #1183424 reported by Bonnet Denis
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Odoo Addons (MOVED TO GITHUB)
Confirmed
Medium
OpenERP R&D Addons Team 1

Bug Description

When I push some email on an OpenERP document, the mail is pushed but I see the source code of the mail instead of the message :

undefinedFrom - Tue May 7 11:37:44 2013
X-Account-Key: account1
X-UIDL: UID283830-1083850725
X-Mozilla-Status: 0001
X-Mozilla-Status2: 10000000
X-Mozilla-Keys:
Return-Path: <email address hidden>
X-Original-To: <email address hidden>
Delivered-To: <email address hidden>
Received: from localhost (localhost [127.0.0.1])
 by eole.juliana-multimedia.com (Postfix) with ESMTP id C5B461C476
 for <email address hidden>; Tue, 7 May 2013 11:33:21 +0200 (CEST)
X-Virus-Scanned: Debian amavisd-new at eole.juliana-multimedia.com
X-Spam-Flag: NO
X-Spam-Score: 0
X-Spam-Level:
X-Spam-Status: No, score=x tagged_above=0 required=7 tests=[]
Received: from eole.juliana-multimedia.com ([127.0.0.1])
 by localhost (eole.juliana-multimedia.com [127.0.0.1]) (amavisd-new, port 10024)
 with ESMTP id c4vTOJZJXweo
 for <email address hidden>;
 Tue, 7 May 2013 11:33:07 +0200 (CEST)
Received-SPF: Pass (sender SPF authorized) identity=mailfrom; client-ip=209.51.184.57; helo=mta1b-out-s9.mail.zscaler.net; <email address hidden>; <email address hidden>
Received: from mta1b-out-s9.mail.zscaler.net (mta1b-out-s9.mail.zscaler.net [209.51.184.57])
 by eole.juliana-multimedia.com (Postfix) with ESMTP id B86EC1C485
 for <email address hidden>; Tue, 7 May 2013 11:32:39 +0200 (CEST)
Received: from mymail.pb.com ([65.54.20.6])
 by mta1b.mail.zscaler.net ([209.51.184.16])
 with ESMTPS id 5188CA3610BE0007;
 Tue, 07 May 2013 02:32:38 -0700
Received: from 013-BR1MMR1-003.MGDPBI.global.pvt (65.54.20.76) by
 pbi-br1mhub-02.MGDPBI.global.pvt (65.54.20.6) with Microsoft SMTP Server
 (TLS) id 8.3.106.1; Tue, 7 May 2013 09:32:10 +0000
Received: from 013-BR1MPN1-002.MGDPBI.global.pvt ([169.254.2.131]) by
 013-BR1MMR1-003.MGDPBI.global.pvt ([65.54.20.76]) with mapi id
 14.02.0328.011; Tue, 7 May 2013 09:32:10 +0000
From: Franchesca Kouassi <email address hidden>
To: "<email address hidden>" <email address hidden>
Subject: =?utf-8?B?OiBQcm9wb3NpdGlvbiBETTU1IE1hY2hpbmUgw6AgQWZmcmFuY2hpciAoIDEg?=
 =?utf-8?Q?an_Offert_)?=
Thread-Topic: =?utf-8?B?OiBQcm9wb3NpdGlvbiBETTU1IE1hY2hpbmUgw6AgQWZmcmFuY2hpciAoIDEg?=
 =?utf-8?Q?an_Offert_)?=
Thread-Index: Ac2iQeR9gkDPKr5dRe+J1JUAHj75SQAAuNJwAAFEWgAV/y59QAAAPyUgAPg+MDAAALn1oAAD/nxQADAlEBAAAp5rEAD2BzMQAAAmTbAAAxoLkAAAv3SgAAAPtkAAADd/wAAATjwQAAGe+lAAJByv0AABlwsAAAYrUoAAACpBMAAAVj8AADbQXCAA97++QAAn9kKgAAwppAAAMilE0AAAbWWAAr2QMwABMRgRAAAupy0QAlrmgyAAAa79AAAAQLkgAClFAIAADOxWcAAAWCQgAbd7YCAAASLfgAErGeLgAAErARAAAEUSUAAFPLdAAWVEcBAAAM/MoAAACUowAC2ETZAAAi+EMAAncuGgAAo1OLAAl0Z8AAApxFLAAAkcIxAAlA/WUACP4vpAAAYGX6AAALGOAAAzJuAQAbuzkUAAMKl4YACZXRzgAC8AIOAAAqyT0A==
Importance: high
X-Priority: 1
Date: Tue, 7 May 2013 09:32:09 +0000
Message-ID: <83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0@013-BR1MPN1-002.MGDPBI.global.pvt>
Accept-Language: fr-FR, en-US
Content-Language: fr-FR
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-cr-hashedpuzzle: BFTC CGMG CI3P DxKp Ekz2 EoYQ EpRL Fodj FoyC F1CJ F+LT
 GIuL G5FQ IIsY JVs8
 JZ2g;1;ZgByAGUAZABlAHIAaQBjAEAAagB1AGwAaQBhAG4AYQAtAG0AdQBsAHQAaQBtAGUAZABpAGEALgBjAG8AbQA=;Sosha1_v1;7;{E16FB3DF-148D-43BF-BA54-16E5F18DA80D};ZgByAGEAbgBjAGgAZQBzAGMAYQAuAGsAbwB1AGEAcwBzAGkAQABwAGIALgBjAG8AbQA=;Tue,
 07 May 2013 09:31:57
 GMT;OgAgAFAAcgBvAHAAbwBzAGkAdABpAG8AbgAgAEQATQA1ADUAIABNAGEAYwBoAGkAbgBlACAA4AAgAEEAZgBmAHIAYQBuAGMAaABpAHIAIAAoACAAMQAgAGEAbgAgAE8AZgBmAGUAcgB0ACAAKQA=
x-cr-puzzleid: {E16FB3DF-148D-43BF-BA54-16E5F18DA80D}
x-originating-ip: [152.144.233.192]
Content-Type: multipart/mixed;
 boundary="_009_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_"
MIME-Version: 1.0
X-Zscaler: score=0 iprep=0 v=2.0 cv=IqephsDg c=1 sm=2 a=jyqAdbq5hOCNI4GFID+ToA
 ==:17 a=TuJcDwuRMTgA:10 a=YC_IEpls1FkA:10 a=lpJl-i_tFkMA:10 a=jPJDawAOAc8A:10
  a=8RV5J67PAAAA:8 a=VMnLkoaDMucA:10 a=gQJDuItBAAAA:8 a=jYmmQE0lUQgs4NlPqw4A:9
  a=QEXdDO2ut3YA:10 a=FPsbPTC7KQIA:10 a=psBZueN16kcA:10 a=ODjQzZc1rAV8kNSvwIwA
 :9 a=UiCQ7L4-1S4A:10 a=_W_S_7VecoQA:10 a=frz4AuCg-hUA:10 a=6SzVQDO8uj-DQCLT:2
 1 a=LD8X3isvDqpLO4ycokIA:9 a=1Vq_FK4TplAA:10 a=K5S4mGcoaumHI7WD:18 a=zImH_ezo
 KGBdplY8M6wA:9 a=iDyNcouPKqkVIhIk:18 a=oAgaeoPe4rVTzPrVezEA:9 a=UrsRuMDBNRhQF
 KSq:18 a=HpeQts-zMNYbF7lHr4wA:9 a=HXjIzolwW10A:10 a=IdTpi4G067UueKsz:18 a=RqO
 AJGx8AAAA:8 a=SSmOFEACAAAA:8 a=X02qDDlAAAAA:20 a=0bwPlpDAAAAA:8 a=k5Q1W2gOAAA
 A:8 a=GcIXuU__Po76VsNsWxoA:9 a=diV1Cm6KfS4A:10 a=4lQcKTOST7Jh+hVG/ZwEHw==:117

--_009_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: multipart/related;
 boundary="_008_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_";
 type="multipart/alternative"

--_008_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: multipart/alternative;
 boundary="_000_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_"

--_000_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64

DQoNCg0KDQoNCg0KW2NpZDppbWFnZTAwMS5naWZAMDFDQTZERTUuQjA5RkVFMTBdDQoNCg0KDQoN
[...]
X19fX19fX19fX19fX19fX19fX19fX19fX19fX18NCg0K

--_000_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: base64

PGh0bWw+DQo8aGVhZD4NCjxtZXRhIGh0dHAtZXF1aXY9IkNvbnRlbnQtVHlwZSIgY29udGVudD0i
DQo8Zm9udCBmYWNlPSJBcmlhbCIgY29sb3I9IkJsYWNrIiBzaXplPSIyIj48YnI+DQo8L2ZvbnQ+
[...]
DQo8L2JvZHk+DQo8L2h0bWw+DQo=

--_000_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_ze=2791;
 creation-date="Tue, 29 Jan 2013 15:07:13 GMT";
 modification-date="Tue, 29 Jan 2013 15:07:13 GMT"
Content-ID: <image002.gif@01CE02FF.F427D410>
Content-Transfer-Encoding: base64

R0lGODlhkAAdAHcAACH/C01TT0ZGSUNFOS4wDQAAAAFzUkdCAK7OHOkAIf8LTVNPRkZJQ0U5LjAX

ddd3hdd4ldd5pdd6tdd7xdd81dd9VdeAAAA7

--_008_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: image/gif; name="image006.gif"
Content-Description: image006.gif
Content-Disposition: inline; filename="image006.gif"; size=4506;
 creation-date="Tue, 07 May 2013 09:32:02 GMT";
 modification-date="Tue, 07 May 2013 09:32:02 GMT"
Content-ID: <image006.gif@01CE02FF.F427D410>
Content-Transfer-Encoding: base64

R0lGODlh0AA1AOf/AP///2hoYJCQiKioqHBwaPDw8IiIgJiYkOjw8Pj48KCgoHBoYKCgmHh4cLCw

AQA7

--_008_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: image/png; name="image007.png"
Content-Description: image007.png
Content-Disposition: inline; filename="image007.png"; size=86027;
 creation-date="Tue, 07 May 2013 09:32:03 GMT";
 modification-date="Tue, 07 May 2013 09:32:03 GMT"
Content-ID: <image007.png@01CE02FF.F427D410>
Content-Transfer-Encoding: base64

iVBORw0KGgoAAAANSUhEUgAAAhsAAACKCAYAAAADgohyAAAAAXNSR0ICQMB9xQAAAAlwSFlzAAAO
[...]
O1EAqZGfr45jxKi5sET1M9dLRZNhjCvG0oYBNAyVmWxUM8H6z2/WYNjIhg022PDA4n8AY1lK7mdv
HV4AAAAASUVORK5CYII=

--_008_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_--

--_009_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_
Content-Type: application/vnd.ms-powerpoint; name="OFFRE dm55.ppt"
Content-Description: OFFRE dm55.ppt
Content-Disposition: attachment; filename="OFFRE dm55.ppt"; size=460288;
 creation-date="Tue, 29 Jan 2013 15:07:13 GMT";
 modification-date="Tue, 29 Jan 2013 15:07:13 GMT"
Content-Transfer-Encoding: base64

0M8R4KGxGuEAAAAAAAAAAAAAAAAAAAAAPgADAP7/CQAGAAAAAAAAAAAAAAAIAAAAgAMAAAAAAAAA
[...]
AAAAAAAAAAAAAAAAAA==

--_009_83B43A6D370EAB4B9EEE55A9B3E55F1B07C591A0013BR1MPN1002MG_--

I do not have this problem with simple mail without base64 or multipart.

Bonnet Denis (eirhylien)
summary: - [thunderbird plugin] Base64 attachment are not understand by OpenERP
+ [thunderbird plugin] Base64 or multipart mail are not understand by
+ OpenERP
Bonnet Denis (eirhylien)
summary: - [thunderbird plugin] Base64 or multipart mail are not understand by
+ [Thunderbird plug-in] Base64 or multipart mails are not understand by
OpenERP
Revision history for this message
Twinkle Christian(OpenERP) (tch-openerp) wrote :

Hello Denis,

Currently, I have checked your issue with latest trunk as well with 7.0, But its working fine with this, I am not getting any kind of issues with this.

So, For your more reference I am attaching a video, please have a look on that and correct me If i did any wrong steps. And provide me more information about your report.

I am using thunderbird - 11.0.1 .

Thanks & waiting for your answer.

Changed in openobject-addons:
status: New → Incomplete
Revision history for this message
Bonnet Denis (eirhylien) wrote :

The mail we try to push is written in HTML with <image/> and encode in base64. Did you try to push this or only plain text with attachment?

I'm using IceDove 10.0.12 .

Revision history for this message
Twinkle Christian(OpenERP) (tch-openerp) wrote :

Hello Denis,

yes, now I agree with you. I am facing same issue with another multiparts like when I tried for draft or sent items etc .. then I am getting this problem.

So, I am confirming this issue.

Thank you.

Changed in openobject-addons:
assignee: nobody → OpenERP R&D Addons Team 1 (openerp-dev-addons1)
importance: Undecided → Medium
status: Incomplete → Confirmed
Revision history for this message
JBB (jbb2347) wrote :

Hello,

Just for information:
- I have the same problem when I use a client running on Windows 7 + TB 17.0.6
-I have no such problem when I use a client running on Ubuntu 12.04 + TB 17.0.6

Both my clients use the latest plugin I could find (in https://code.launchpad.net/~openerp-dev/openobject-addons/trunk-bug-1097233-nco)

Thanks for any fix!

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