DVD acess problems. IO error.

Bug #118276 reported by Ricardo Cappellano
6
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

Hi all! I'm using Kubuntu Feisty Faw with generic 2.6.20-16.

When I try to acess any file in any DVD-data disk or try to plays any DVD-Video, I got I/O errors. The device is being mounted okay (manually and auto) in /dev/scd0. On Gentoo 2006.1 (with 2.6.17-r8, with the device being mounted on /dev/hdd) it works.

Here's the output for 'dmesg':

[ 138.860479] Bluetooth: HCI socket layer initialized
[ 2882.796054] end_request: I/O error, dev sr0, sector 88
[ 2882.796067] Buffer I/O error on device sr0, logical block 11
[ 2882.796074] Buffer I/O error on device sr0, logical block 12
[ 2882.796078] Buffer I/O error on device sr0, logical block 13
[ 2882.796083] Buffer I/O error on device sr0, logical block 14
[ 2882.796086] Buffer I/O error on device sr0, logical block 15
[ 2882.796091] Buffer I/O error on device sr0, logical block 16
[ 2882.849381] end_request: I/O error, dev sr0, sector 136
[ 2882.849396] Buffer I/O error on device sr0, logical block 17
[ 2882.892799] end_request: I/O error, dev sr0, sector 144
[ 2882.892814] Buffer I/O error on device sr0, logical block 18
[ 2882.892827] Buffer I/O error on device sr0, logical block 19
[ 2882.892832] Buffer I/O error on device sr0, logical block 20
[ 2926.542865] ISO 9660 Extensions: Microsoft Joliet Level 3
[ 2927.107559] ISO 9660 Extensions: RRIP_1991A
[ 2928.892601] end_request: I/O error, dev sr0, sector 120
[ 3357.819165] end_request: I/O error, dev sr0, sector 120
[ 3357.863414] end_request: I/O error, dev sr0, sector 120
[ 3357.948871] end_request: I/O error, dev sr0, sector 120
[ 3361.232014] end_request: I/O error, dev sr0, sector 120
[ 3361.274906] end_request: I/O error, dev sr0, sector 120
[ 3374.382866] end_request: I/O error, dev sr0, sector 1464
[ 3374.382878] printk: 3 messages suppressed.
[ 3374.382882] Buffer I/O error on device sr0, logical block 366
[ 3374.382891] Buffer I/O error on device sr0, logical block 367
[ 3374.382898] Buffer I/O error on device sr0, logical block 368
[ 3374.382903] Buffer I/O error on device sr0, logical block 369
[ 3374.382907] Buffer I/O error on device sr0, logical block 370
[ 3374.382911] Buffer I/O error on device sr0, logical block 371
[ 3374.382915] Buffer I/O error on device sr0, logical block 372
[ 3374.382919] Buffer I/O error on device sr0, logical block 373
[ 3374.425574] end_request: I/O error, dev sr0, sector 1464
[ 3374.425589] Buffer I/O error on device sr0, logical block 366
[ 3374.468556] end_request: I/O error, dev sr0, sector 1468
[ 3374.468570] Buffer I/O error on device sr0, logical block 367
[ 3377.590511] end_request: I/O error, dev sr0, sector 120
[ 3377.633381] end_request: I/O error, dev sr0, sector 120
[ 3379.841828] end_request: I/O error, dev sr0, sector 120
[ 3379.884859] end_request: I/O error, dev sr0, sector 120

Any idea? Sorry if it have already been reported.

Cheers!

Revision history for this message
sam tygier (samtygier) wrote :

its not a hardware detection problem, but if you could post the information from the instructions at https://wiki.ubuntu.com/DebuggingHardwareDetection this would be useful. thank you

Revision history for this message
Ricardo Cappellano (rcappellano) wrote :
Download full text (32.9 KiB)

Hello, sam!

The problem isn't hardware detection, since it does mount okay, but, when trying to acess any file in any DVD Midia.

dmesg.log (before trying to copy any file from any midia to my /home/ dir):
[ 0.000000] Linux version 2.6.20-16-generic (root@terranova) (gcc version 4.1.2 (Ubuntu 4.1.2-0ubuntu4)) #2 SMP Wed May 23 01:46:23 UTC 2007 (Ubuntu 2.6.20-16.28-generic)
[ 0.000000] BIOS-provided physical RAM map:
[ 0.000000] sanitize start
[ 0.000000] sanitize end
[ 0.000000] copy_e820_map() start: 0000000000000000 size: 000000000009fc00 end: 000000000009fc00 type: 1
[ 0.000000] copy_e820_map() type is E820_RAM
[ 0.000000] copy_e820_map() start: 000000000009fc00 size: 0000000000000400 end: 00000000000a0000 type: 2
[ 0.000000] copy_e820_map() start: 00000000000f0000 size: 0000000000010000 end: 0000000000100000 type: 2
[ 0.000000] copy_e820_map() start: 0000000000100000 size: 000000001def0000 end: 000000001dff0000 type: 1
[ 0.000000] copy_e820_map() type is E820_RAM
[ 0.000000] copy_e820_map() start: 000000001dff0000 size: 0000000000003000 end: 000000001dff3000 type: 4
[ 0.000000] copy_e820_map() start: 000000001dff3000 size: 000000000000d000 end: 000000001e000000 type: 3
[ 0.000000] copy_e820_map() start: 00000000fec00000 size: 0000000000001000 end: 00000000fec01000 type: 2
[ 0.000000] copy_e820_map() start: 00000000fee00000 size: 0000000000001000 end: 00000000fee01000 type: 2
[ 0.000000] copy_e820_map() start: 00000000ffff0000 size: 0000000000010000 end: 0000000100000000 type: 2
[ 0.000000] BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
[ 0.000000] BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
[ 0.000000] BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved)
[ 0.000000] BIOS-e820: 0000000000100000 - 000000001dff0000 (usable)
[ 0.000000] BIOS-e820: 000000001dff0000 - 000000001dff3000 (ACPI NVS)
[ 0.000000] BIOS-e820: 000000001dff3000 - 000000001e000000 (ACPI data)
[ 0.000000] BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
[ 0.000000] BIOS-e820: 00000000fee00000 - 00000000fee01000 (reserved)
[ 0.000000] BIOS-e820: 00000000ffff0000 - 0000000100000000 (reserved)
[ 0.000000] 0MB HIGHMEM available.
[ 0.000000] 479MB LOWMEM available.
[ 0.000000] found SMP MP-table at 000f5260
[ 0.000000] Entering add_active_range(0, 0, 122864) 0 entries of 256 used
[ 0.000000] Zone PFN ranges:
[ 0.000000] DMA 0 -> 4096
[ 0.000000] Normal 4096 -> 122864
[ 0.000000] HighMem 122864 -> 122864
[ 0.000000] early_node_map[1] active PFN ranges
[ 0.000000] 0: 0 -> 122864
[ 0.000000] On node 0 totalpages: 122864
[ 0.000000] DMA zone: 32 pages used for memmap
[ 0.000000] DMA zone: 0 pages reserved
[ 0.000000] DMA zone: 4064 pages, LIFO batch:0
[ 0.000000] Normal zone: 927 pages used for memmap
[ 0.000000] Normal zone: 117841 pages, LIFO batch:31
[ 0.000000] HighMem zone: 0 pages used for memmap
[ 0.000000] DMI 2.2 present.
[ 0.000000] ACPI: RSDP (v000 AWARD ) @ 0x000f6c80
[ 0.000000] ACPI: RSDT (v001 AWARD ...

Revision history for this message
Ricardo Cappellano (rcappellano) wrote :

Hello again!

Here's the log for dmesg on gentoo:

(see the attachment )

Revision history for this message
pete (petehere) wrote :

Seeing the same problem here in Ubuntu Feisty on my Dell XPS M1210 laptop.

DVD mounts, but fails to play. Trying to access it produces I/O errors in dmesg.

Totem says "Totem cannot play this type of media (DVD) because you do not have the appropriate plugins to handle it."

I can browse the disc in Nautilus, but when I double click on a .vob file I get the following error
Cannot open vts_01_3.vob
The filename "vts_01_3.vob" indicates that this file is of type "MPEG video". The contents of the file indicate that the file is of type "plain text document". If you open this file, the file might present a security risk to your system.

Do not open the file unless you created the file yourself, or received the file from a trusted source. To open the file, rename the file to the correct extension for "plain text document", then open the file normally. Alternatively, use the Open With menu to choose a specific application for the file.

Copy a file yeilds similar problems
$ cp vts_01_1.vob ~/
cp: reading `vts_01_1.vob': Input/output error

I've attached the files requested from the DebuggingHardwareDetection wiki page.

$ uname -a
Linux silver 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

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